Slider problems with new customizer, a solution!

Hi Magnus. Thanks but not so fast!!! I generally do my work through Chrome where I found it impossible to delete or reorder slides. Firefox did not solve the problem either.

I then loaded Safari as per your suggestion. First I wanted to delete a single slide at the end of the deck. That lead to all of my slides being deleted (not exactly what I wanted but at least it was a response) and my deck being reset to the Minamaze default slides. I then attempted to re-upload each of my three slide images, however, the theme would not permit me to make any changes to the default Minamaze slides, even through Safari.

So for S & Giggles I went back to Chrome. Entered the theme Customizer and verified that indeed all of my slides were deleted. However, this time I was able to upload my custom images, uploading and saving them one by one, and they did indeed replace the default Minamaze images.

Just to further experiment…I then turned back from Chrome to Safari to add another image. This time, by simply attempting to upload and save a single custom image the slide deck went back to the Minamaze default deck!!!! WTF!!!???

This is very spooky behavior and non-deterministic. I would recommend not marking it as “[resolved]” just yet so that theme authors can work this out, but thanks for the cross-browser testing and clues!

Huh!?! Wtf indeed. Oddest bug I have encountered in a long time. Can it have anything to do with browser cache?

As per your suggestion I changed from resolved to not resolved.

Best regards.

Having the same problem and couldn’t find a solution so far.
The slider shows my slides again, but I can not reorder or delete slides.

Cant Reorder the slides and if you try to delete even just ONE slider image it reverts back to DEFAULT Developer images , and LOCKS out any changes you try … NOT RESOLVED >!!!!

Hello,

If you’re experiencing issues with the ThinkUpSlider then it’s most likely that the array used to control the slider is being corrupted. Please can you reset the ThinkUpSlider by deleting all slides and then save the customizer. Reload the page and then begin using the ThinkUpSlider again.

Since moving to customizer the ThinkUpSlider relies on jQuery (which is what customizer is built on), as such it’s sensitive to a number of external factors. So things like arrays can sometimes not save correctly and lead to issues such as this.

Additionally, drag and drop slides is not available anymore, this is only possible in the theme options panel in Pro version. So if you do have the version of Minamaze where you can drag and drop slides, please update to the latest theme version. The drag and drop feature does not play well with customizer.