• Resolved momeni69

    (@momeni69)


    slider revolution is killed by w3 total cache and in doesn’t work properly
    i uninstalled w3tc and remove all related code in .htaccess
    i didn’t use the minify option
    what should i do know?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @momeni69

    I am sorry about the issue you are having and I am happy to assist you with this.
    We need your help to determine which setting in W3 Total Cache might be causing this so, please re-install W3 Total Cache and enable the settings one by one I Performance>General settings.
    Additionally, are you using any other Caching or minify solution besides W3 Total Cache?

    Can confirm similar thing here.. with fonts. Somehow got the arrows working again by excluding the icon font files in w3cache but all the fonts in the slideshow are dead now even with nothing but the CDN part of w3cache turned on.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dylanodonnell

    Can you please share your website URL?
    Also, are you using any other minify or caching solution besides W3 Total Cache?

    Sure thing Marko!

    bintel.com.au

    All other caching / minify plugins are switched off. I have also been talking to the theme support for Impreza framework who are telling me it’s a w3cache issue.

    Let me know if you see anything obvious, and thanks!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dylanodonnell

    Can you please share some screenshots with and without W3 Total Cache enabled? I just want to see what you are seeing. Have you tried to purge your Stackpath and see if that helps?

    The problem persists even with the CDN cache cleared and w3cache disabled, but weirdly only started when I was trying to fix the sliders arrow fonts by excluding them from the cache. Not sure.. have ticket open with rev slider and Impreza also.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dylanodonnell

    Please let us know the progress on those thickets.
    Also, you should try to, Purge Stackpath, Purge cache, disable W3 Total Cache and manually delete the wp-content/cache/ folder.
    See if the issue persists after these steps.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    No activity for a week.
    Marking topic as resolved

Viewing 8 replies - 1 through 8 (of 8 total)
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