• Resolved turbojae

    (@turbojae)


    hi,

    i updated my plugin and now my sa slider no longer shows up. i’m running the pro version to display all the thumbnails that can be viewed. it was working prior to update. if i remove the slider shortcode from the page, the page works correctly.

    any help would be greatly appreciated.

    thanks,
    jae

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author simonpedge

    (@simonpedge)

    Try ticking the “DOMContentLoaded event” checkbox under “Other Settings” (in the right-hand sidebar)

    Thread Starter turbojae

    (@turbojae)

    hi,

    that almost fixed things. the page displays now but the slider starting image does not, but the thumbnail images of all the slides does but do nothing when you click on them.

    i’ll try playing with more settings, but any other idea?

    thanks,
    jae

    Plugin Author simonpedge

    (@simonpedge)

    Ok, You are getting a JavaScript error message when Olw Carousel tries to call a jQuery function:
    owl.carousel.min.js?ver=2.2.1:7 Uncaught TypeError: a(...).find(...).addBack is not a function

    Looking at the source code of the page (right-click & ‘view page source’) I see that your site is loading jQuery:
    <script type='text/javascript' src='https://www.thx.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp'></script>
    (this is the correct version of jQuery)

    BUT further on in the page source I see the line:
    <script src="//ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js"></script>
    This is a much olderversion of jQuery (2011 ish).

    So the second version of jQuery being loaded overwrites the first (current version). As to why this is happening will take some investigation.
    – It could be your theme – you can test this out by switching to another theme temporarily to test
    – It could be a plugin – you can test this by disabling all your plugins except SA. If the issue resolves then its a plugin, and you can then start enabling plugins one-by-one (testing in-between) until you find the plugin loading the old version of jQuery

    Thread Starter turbojae

    (@turbojae)

    thank you so much for your help! i totally missed that second load of jquery. i’m not sure why it’s there or when it was added,but it’s gone now! lol

Viewing 4 replies - 1 through 4 (of 4 total)
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