Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Micah Wood

    (@woodent)

    I’m noticing several JavaScript errors in the browser when viewing your homepage.

    Can you perform steps 3 and 4 from my plugin troubleshooting guide? This is a first step in identifying if your issue is due to a plugin or theme conflict as opposed to a problem with the plugin itself. Thanks!

    Thread Starter antoineverdier

    (@antoineverdier)

    Hello,

    I checked the plugins and Promotion stop working when I activate Download Manager plugin…

    Plugin Author Micah Wood

    (@woodent)

    @antoineverdier,

    Can you point me to the actual plugin that is causing the conflict? There are a lot of plugins with the same / similar names and I’m not sure which you are referring to. I plan to install the plugin and see if I can replicate the issue. If I can replicate it, then I should be able to determine the root cause.

    Thread Starter antoineverdier

    (@antoineverdier)

    Plugin Author Micah Wood

    (@woodent)

    I installed the free version of the Download Manager plugin and did run into several error notices during the activation and usage, but they were all minor in nature and did not break the functionality of the Promotion Slider plugin.

    Upon closer inspection, it appears that the real issue is with your theme. Your theme is loading its own version of jQuery, which is version 1.4.2. However, WordPress currently ships with version 1.11.0. The download manager plugin uses functionality from jQuery version 1.7+, which is why everything starts working again once the plugin is disabled. To verify this, leaving all plugins active and switching to one of the default WordPress themes should prove that the Download Manager and Promotion Slider plugins can get along just fine.

    Beyond the jQuery issue, it seems that your theme is actually loading the scripts and stylesheets after the opening body tag rather than before the closing head tag.

    I’m not sure if you or someone you’ve hired is the author of the theme, but it seems that the theme is going to need some work. If the theme is one you purchased, you may want to consider switching to another theme.

    Thread Starter antoineverdier

    (@antoineverdier)

    Thank you, I installed JQuery Updater plugin and all seems to be working fine.
    Do you use a tool to detect problems like this one ?

    Plugin Author Micah Wood

    (@woodent)

    @antoineverdier,

    I just use the power of observation and the Google Chrome Developer Tools console. Glad to hear you were able to resolve the issue!

Viewing 7 replies - 1 through 7 (of 7 total)
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