• Resolved Tim Derouin

    (@tderouindesign)


    I noticed the slider on the front-end was missing a layer that included a heading, minor text and a call to action button. The slider also would not transition from one slide to the next.

    When I go to edit the slider in WordPress it is as if the layer mentioned above does not exist but the cursor changes as I hover over the background image indicating there is something there but it is not visible or editable.

    I uninstalled and reinstalled the Smart Slider 3 plugin without any change.

    I created a new blank slider and when I create a new slide I cannot edit anything. If I try to add a Heading or Text block nothing happens.

    I have gone through the routine methods of troubleshooting. Deactivated all plugins except Smart Slider 3 and activated the default 2022 WP theme without any change.

    I use this slider on other sites and there is no problem anywhere but here.

    Thoughts?

    The page I need help with: [log in to see the link]

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Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Slides are missing content in both back- and front-ends and uneditable’ is closed to new replies.