Slideshow not working anymore after update to 4.4.1

@diana – I’m not seeing any issues on the site where you posted the link to …

Thanks!

– Cais.

Thanks for your reply!
That is because I replaced the non-working nextgen galleries with a Photo Gallery slideshow…
Here is an example of a gallery I did not replace: https://sunvilla.eu/espanol/2-bedrooms/belvedere-inn/
But the STRANGE thing is, this nextgen gallery is still working: https://sunvilla.eu/3-bedrooms/campos-eliseos-valencia/
Like I said, I never changed anything, just the wordpress and nextgen updates…
Maybe you can see why some don′t work and other do?
Thanks!
Diana

@diana – What are the differences between the pages with working displays and those pages that do not have working displays?

– Cais.

None…that is what is puzzling me. I had a working nextgen slideshow on every page and then I noticed one that was not working after updates. Found another few and then found some that still work. I have no idea on how this could have happened. I have done the usual: deactivated all plugins, reactivated nextgen, cleared cache, and to no avail. Because this is a very busy time for bookings of holiday rentals I quickly downloaded another plugin to put slideshows on the pages where I needed them the most but I would prefer to have my working nextgen galleries back… I have very little knowledge of html so if I look at ′inspect′ it means nothing to me..

@diana – Have you tried re-inserting the displays to see if they work if “replaced” by the same one?

– Cais.

Hi Cais, Yes I have tried that, it still doesn′t work… This is the page where I just deleted and added again https://sunvilla.eu/espanol/2-bedrooms/belvedere-inn/
Very strange…

@diana – That link is resolving to a 404 page …

– Cais.

Sorry, I set that page from public to private…I will make it public again just so that you can see what I mean. I still can′t get my head around it. Nothing changed, just updates, and now some I cannot get to work anymore at all and others are as they were before…

@diana – Given the espanol segment in the URL, are you using a translation plugin / service on the site? Are the problematic slideshows only on those “translated” pages?

– Cais.

No, the main page is in English, I do not use a translation plugin. It gets even stranger when I had one that did not work on the main site, but still works as before on the German version of the site (another apartment). I had to change it on the main site not to lose customers, but this is the old nextgen gallery that works on the German site: https://sunvilla.eu/deutsch/2-bedrooms/jardines-de-denia-iii/
I have just added the nextgen gallery again below the new one now, just for you to see what it looks like: nextgen gallery just does not work anymore…
I′m lost: https://sunvilla.eu/2-bedrooms/jardines-de-denia-iii/

@diana – Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

Thanks!

– Cais.

Yes, did all of that before contacting you since I read in other posts that was what you suggested. Even with just nextgen activated the problem remained the same. I will try the Theme change and see if that works.
It did not..

@diana – Please send us a Bug Report (https://nextgen-gallery.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

Thanks!

– Cais.

Thanks Cais, will do!

If there is a solution to this, I would be eager to know. I have the same issue after updating to 4.4.1.

Thanks in advance
Julius