Viewing 14 replies - 1 through 14 (of 14 total)
  • finding similar thing, disabled all plugins and deleted and re-installed but nothing working

    Plugin Author Jason Crouse

    (@coolmann)

    Hi,

    is the tracker returning any error messages under Settings > Maintenance?

    Jason

    Thread Starter slowwest

    (@slowwest)

    There is error message in Maintenance.

    Tracker Status [04-21-16 10:58 pm] 215 Error: Table ‘slowwest.wp_slim_stats’ doesn’t exist
    The information here above is useful to troubleshoot issues with the tracker. It includes both errors, which are returned when the tracker could not record a pageview and are indicative of some kind of malfunction, and notices, which explain the reason why the most recent pageview was not recorded, based on your settings (filters, blackslists, etc). Please include the message here above when sending a support request.

    the only thing I can see is this “Tracker Status [04-22-16 05:56 am] 211 Notice: Bot not tracked”

    Plugin Author Jason Crouse

    (@coolmann)

    slowwest, please make sure that you converted / imported all the tables when you changed your domain. The problem is that Slimstat is not finding the table where to store its data.

    Plugin Author Jason Crouse

    (@coolmann)

    scottybee1963, please start your own thread or check if all the tables are where they are supposed to be. Check our documentation at docs.wp-slimstat.com for more information.

    Jason

    Thread Starter slowwest

    (@slowwest)

    I already changed domain in wp_options siteurl, home.
    this is my all tables.
    wp_commentmeta
    wp_comments
    wp_fca_eoi_activity
    wp_links
    wp_options
    wp_postmeta
    wp_posts
    wp_termmeta
    wp_terms
    wp_term_relationships
    wp_term_taxonomy
    wp_usermeta
    wp_users
    wp_woocommerce_api_keys
    wp_woocommerce_attribute_taxonomies
    wp_woocommerce_downloadable_product_permissions
    wp_woocommerce_order_itemmeta
    wp_woocommerce_order_items
    wp_woocommerce_sessions
    wp_woocommerce_tax_rates
    wp_woocommerce_tax_rate_locations
    wp_woocommerce_termmeta

    Plugin Author Jason Crouse

    (@coolmann)

    As you can see none of the tables needed by Slimstat are there. Try deactivating and reactivating the plugin.

    Thread Starter slowwest

    (@slowwest)

    i deactivated and reactivated the plugin.
    but still don’t work.

    Plugin Author Jason Crouse

    (@coolmann)

    Hm, for some reason Slimstat is not being able to create its tables then. Can you check your mysql error log to see if you can find any clues there?

    Thread Starter slowwest

    (@slowwest)

    Could you tell me how to check my mysql error log?
    I don’t know how to do it.

    Plugin Author Jason Crouse

    (@coolmann)

    Please ask your service provider.

    Thread Starter slowwest

    (@slowwest)

    My host service fix the problem. It works. Thanks.

    Could you erase my homepage address in the top post?

    Plugin Author Jason Crouse

    (@coolmann)

    Sorry, I can’t. You need to ask one of the moderators of this forum. Also, a review for Slimstat would be a nice way to say thank you:

    https://www.ads-software.com/support/view/plugin-reviews/wp-slimstat#postform

    Cheers,
    Jason

Viewing 14 replies - 1 through 14 (of 14 total)
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