Slow Admi

  • Pankaj Jangir

    (@pankajjangir)


    3 years ago

    Hello,

    I am experiencing slow admin panel when I am using Helpful wordpress plugin.

    But the admin works fine when I disable the Helpful plugin.

    Can you please help me fix this? I want to use the plugin.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Pixelbart

    (@pixelbart)

    Hello @pankajjangir

    You can set in the settings of Helpful under System if Helpful should cache your data. Set a cache for this and check it again.

    Helpful > Settings > System > Cache

    Maybe this will help.

    Greetings Kevin

    Thread Starter Pankaj Jangir

    (@pankajjangir)

    Set for 1 year: https://prnt.sc/LUG-MjuIzH1X

    But the result is still same.

    Plugin Author Pixelbart

    (@pixelbart)

    Hello @pankajjangir

    this is quite unusual. How many votes do you currently have? Are you being shown the dashboard widget? Do any error messages appear?

    I can’t reproduce the error, even with a vote count of more than 50,000.

    Thank you in advance and stay healthy!

    Greetings Kevin

    Thread Starter Pankaj Jangir

    (@pankajjangir)

    Currently the site have 13 votes only.

    I have disabled the Dashboard (admin page) widget and there is no error.

    Thread Starter Pankaj Jangir

    (@pankajjangir)

    I am waiting for the response.

    Plugin Author Pixelbart

    (@pixelbart)

    Hello @pankajjangir

    I haven’t come up with anything on this yet. The problem does not exist anywhere else, which is why it is not comprehensible to me.

    Since I do everything alone and I’m not paid for it, it takes a little longer.

    If you have problems with the plugin, you should look for another plugin if necessary.

    Greetings Kevin

    Thread Starter Pankaj Jangir

    (@pankajjangir)

    This helped to fix the issue: https://prnt.sc/mXTbxjI4hH7d

Viewing 7 replies - 1 through 7 (of 7 total)
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