Slow customer service

  • Resolved teammicro

    (@carmatbuyer)


    1 year, 3 months ago

    Is getting a response from the Translatepress team always so painfully slow?

    For a paid plugin that simply is not working as it should be, I expect a quicker, more urgent response time.

Viewing 1 replies (of 1 total)

  • Hello,

    Im sorry to find out our support team haven’t been able to give you a better impression.

    Can you please send the email that you used to create the ticket in our ticketing system here? [email protected]
    I will look ASAP over the ticket and let you know where we are with it.

    Kind regards,

Viewing 1 replies (of 1 total)
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