Slow down with 6.3.8

  • Resolved leanda

    (@leanda)


    7 years, 6 months ago

    Since the 6.3.8 upgrade our site has been very slow and in particular the dashboard. Deactivating the plugins one by one we discovered that it’s WordPress causing the slow down. It’s taking 10 seconds or more to load dashboard sections.

    I’ve switched off live traffic to see if that speeds things up but it hasn’t made any difference.

    Any ideas?

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  • Hi @leanda,

    I believe you meant “[…]we discovered that it’s Wordfence[…]” ??

    We just released an update (Wordfence 6.3.9) and even though it doesn’t specifically address any performance related issue, it would be preferable to start troubleshooting (if necessary) on an up-to-date version.

    In case you’re still experiencing the issue after the upgrade, could you please:

    • Go to the Wordfence Tools page
    • Click the Diagnostics tab
    • Scroll down to the Send Report by Email section
    • Send the report to yann[at]wordfence[dot]com

    Also could you check the web server logs to see if you can find any errors there?

    Thank you

    Hello!

    I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Chloe

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