Slow loading charts

  • Resolved Mitko

    (@apendix)


    2 years, 2 months ago

    Hello,
    is it normal to take 8 seconds for the chart to load on Desktop?
    I actually have to scroll the page for it to load instantly. But when I’m not moving anything, it takes a long time.

    On iPad it doesn’t load until I move the page.

    Kind Regards!

    • This topic was modified 2 years, 2 months ago by Mitko.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @apendix,

    Thanks for choosing Visualizer!

    I checked your site on desktop and the chart loaded instantly. Performance and website loading time are very vast subjects and they depend on many factors like hosting, plugins and the optimization techniques used. You could check our documentation which offers a few methods of improving the site speed. Also, please make sure you use the latest version of Visualizer.

    Have a nice day!

    Thread Starter Mitko

    (@apendix)

    Very strange.
    I’ve checked the issue on many devices and there is ALWAYS the same problem. And the problem is not exactly the speed, but the need to interact with the mouse in order to load chart. I changed the themes, deactivated the plugins – always the same.

    Thread Starter Mitko

    (@apendix)

    Here are the scripts that doesn’t load until I hover mouse over the chart:
    plugins/visualizer/js/render-facade.js?ver=3.8.0
    uploads/visualizer/customization.js
    plugins/visualizer/js/render-facade.js?ver=3.8.0&_=1664795782250
    uploads/visualizer/customization.js?_=1664795782248
    plugins/visualizer/js/render-google.js?ver=3.8.0&_=1664795782249

    Thread Starter Mitko

    (@apendix)

    I tried using JS minification and now it looks fine

    Plugin Support Kush

    (@kushnamdev)

    Hello @apendix,

    The visualizer graph was not visible before as the graph was lazyloaded and that was the reason why it was not loading without the scrolling.

    1- If you would have disabled the lazyload functionality, then the graph will load just like normal.
    2- And there is an alternate solution to fix this with lazyload enabled, if you would set the graph just a little below the visible region of the page then this could be solved by this solution as well.

    But all in all, I am glad to hear that you have solved this on your own with JS minification and I congratulate you on it.

    Thanks for providing your solution so that other members of the community can also use your solution for fixing this themselves.

    Thread Starter Mitko

    (@apendix)

    Thank you, Kush! That fixed the problem!

Viewing 6 replies - 1 through 6 (of 6 total)
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