Slow performance, lack of support

  • I’m annoyed of extremely slow performance, bugs and of lack of support of this plugin, considering it is an official one. I would have expected a lot more coming from one of the most important payment solution in Argentina/Latin America. Hope they can listen to their customers and make this (or the other plugin they offer) a plugin worth to work with. Good thing is UX has improved from previous versions.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Claudio Sanches

    (@claudiosanches)

    Well, there is no Lack of support, at least I’m here everyday replying topics. Still there is a lot of topics, sometimes it may take some time to get on your topic.

    considering it is an official one

    The good news is that this is the official one now.

    Thread Starter José Debuchy

    (@pepo5)

    Thanks for your reply, Claudio. I wouldn’t expect a solution to bugs nor review if it were a plugin developed by someone for free. But considering it is an official plugin, and MP gets a fee for every transaction, I would say the more transactions made with this or the other official plugin would be better for them and the whole community. If this is not the case, please let me know and should I look for another solution.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    This plugin started to be official and getting help from Mercado Pago team only a few weeks ago, so from the changes, we are still dealing with this and correcting everything. In addition the two plugins now share pretty much the same source code.
    You can find a few details about Mercado Pago and me joining forces: https://claudiosanches.com/2017/09/27/atualizacao-sobre-o-plugin-do-mercado-pago-para-woocommerce/ (in Portuguese).

    The solution is have some patience and let me help you.
    I’m here, talking with you, explaining what is happening, now it’s up to you, just let me know if you still need help with this plugin, that I can help you in your support topic.

    Thread Starter José Debuchy

    (@pepo5)

    Sure thing! I want to keep working with MercadoPago and WooCommerce and will be patient while you(or MP team) look for a solution to the sandbox issue.

    Thanks for your reply and willing to reconsider my review soon.

    Cheers,

    Plugin Author Claudio Sanches

    (@claudiosanches)

    Ok, I’m cleaning my queue of support topics and I’ll test it soon, for sure this week we’ll release a new patch version fixing it.
    Thanks.

    Thread Starter José Debuchy

    (@pepo5)

    Thanks you, Claudio. I’ll be happy to collaborate if anything is needed. Have a good week.

    Bom dia! Estou tendo dificuldades em habilitar métodos de envio em meu site, j instalei e reinstalei o mercado pago todas as vers?es que existem no Woocommerce (usando o WordPress) porem continua informando sem métodos de envio sendo que já os habilitei.

    OBS: Antes usava e funciona o me todo de envios do mercado envios, depois que atualizei como sugerem ficou assim….

    Bom…n?o sei se é por aqui mas pe?o ajude quem puder por favor.

    Obrigada

Viewing 7 replies - 1 through 7 (of 7 total)
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