Slow Site Backend Error 403

  • Resolved takinginthesights

    (@takinginthesights)


    5 years, 4 months ago

    Hi,

    For some considerable time now the admin backend of my site https://www.takinginthesights.com has been extremely slow in saving updates to posts and previewing changes. To the extent that it sometimes never saves and appears to hang. Refreshing the page means I lose changes made. I seem to be getting the following error message which I understand may be a contriburing factor. Any help would be welcome.

    ?v=2.0:6 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403

    David Dunbar

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor James Huff

    (@macmanx)

    I’m not seeing anything that would outright cause this.

    Are you running through any security reverse-proxies, like Cloudflare or Sucuri, or using server-side security, like mod_security?

    Thread Starter takinginthesights

    (@takinginthesights)

    Hi,

    Thanks for the response. I’m not using Cloudfare or Sucuri. My host is Bluehost and as far as I am aware there is nothing at their side that is causing any problem (at least that is what they are telling me).
    I’m pretty sure it isonly a backend issue. Although when checking, page load speeds can vary considerably.

    Plugin Contributor James Huff

    (@macmanx)

    Is there any improvement after upgrading to Jetpack 7.5?

    Thread Starter takinginthesights

    (@takinginthesights)

    James,

    So far it has not hung completely, although is still really slow.

    David

    Thread Starter takinginthesights

    (@takinginthesights)

    James, Just a thught, what would be a reasonable time to save a draft post?

    David

    Plugin Contributor James Huff

    (@macmanx)

    The time it takes to save a draft depends entirely on your server resources. Some of my sites take less than a second, others take a minute.

    How long are you seeing?

    Thread Starter takinginthesights

    (@takinginthesights)

    James, it varies significantly, but typically from 25 seconds up to 2 minutes, providing it doesnt hang with the timer spinning endlessly.

    Plugin Contributor James Huff

    (@macmanx)

    Ah ok, yeah I’d say that’s normal for a shared hosting environment.

    Basically, you’re sharing the same server resources with thousands of other sites, so at peak times, everything could be a bit slower.

    Thread Starter takinginthesights

    (@takinginthesights)

    Hi,

    Thanks. It id helpful to know that.

Viewing 9 replies - 1 through 9 (of 9 total)
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