Slows down my store

  • Resolved losilos

    (@losilos)


    10 months, 1 week ago

    Hi!
    Plugin works as it should, I mean all it’s functions. But every time I turn it on it slows my store x2-x3 times. Not only order statuses become very slow, but everything else. For example to switch between product paged in the shop loads x2-x3 times longer. When I turn off this plugin, everything works again as fast as it was before.

    • This topic was modified 10 months, 1 week ago by losilos.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Thanks for sending in your support topic.

    Our team will be looking into things shortly. For faster and better support, please provide your WooCommerce Status Report (provide link to the instructions on WooCommerce), screenshot, error info, and visit our site’s support section for additional help. Due to forum policies, we are not able to share any credentials, provide files/patches, or sensitive information.

    Thank you,

    Alfred

    Plugin Support mathdaniel

    (@mathdaniel)

    Hello,

    It is a pleasure to assist you.

    To help us diagnose and resolve the issue of your website’s slowness, we would need the WooCommerce log report and to review the PHP settings such as memory limit and execution time.

    Here is how you can provide us with this information:

    • Screenshots
    • Video

    Here is a brief documentation on how to share this information:
    https://www.ads-software.com/support/forum-user-guide/faq/#can-i-include-screenshots-or-videos

    – Peace !

    • This reply was modified 10 months ago by mathdaniel.
    Plugin Support mathdaniel

    (@mathdaniel)

    Hello,

    Since we haven’t received a recent response, I will mark this as resolved.
    Please feel free to open a new ticket if you need further assistance or to reopen this ticket.

    We will be happy to help you. Thank you.

    – Peace !

Viewing 3 replies - 1 through 3 (of 3 total)
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