slows website

hi

what UPS plugin have you installed ?

Hi the 2 plugins I installed were these:

https://www.ads-software.com/plugins/ups-eu-woocommerce/

https://flexibleshipping.com/products/flexible-shipping-ups-pro/

And both work fine AFTER I disable advance pricing plugin.

With advance pricing plugin website frontend AND backend goes to a crawl if both the above API plugins are activated…

I am sure it’s something to do with API settings?.

I also get a restapi error as well.

Thanks!

Please see error I get…thank you

https://prnt.sc/uwbcka

Do you see crawl errors in google console ?
Or do you see slow pages when you try to buy ?

What pages to be exact ? Shop(main) page ? Category page? Cart? Checkout ?

The entire website goes to a crawl….not any page….everything slows down….thank you for following up….currently I have deactivated…if you would like to go to the back end and try for your self…please advise where to send login info…and you can activate the plugin and see how It slows everything down…thank you!

@nizar2020 Could you submit a ticket?

It seems your websitе calls external API to do shipping calculations. Use following PHP code to suppress it in our rules
add_filter( “adp_feature_flag_disable_shipping_calculation_during_process”, “__return_true” );

Thank you so much missundaztood!, can you advise where I should add this php code?

thank you!

Hi, Razin2020,

Yes, you need to paste this code in the function.php of your theme.

Thank you!, I placed the code at the end of the php.function file, as such…will try the plugin again, thankyou

Sorry but still does not work, as soon as i activate it, slows the website down…thank you anyway for helping!

if you can — please, submit .json report as new ticket https://algolplus.freshdesk.com/

how to get it https://www.ads-software.com/support/topic/troubleshooting-the-problems/