Slows Website

  • Vincent

    (@sonet)


    4 years ago

    After a recent upgrade of Filebird. I noticed the website was quite slow. disabled all plugins, cleared cache, upgraded site in other areas and reset CDN. One by pone I tested plugins and narrowed it down to Filebird – I performed this test 3 times and each time it was this plugin that was causing the issues. 5 stars seem harsh, however, it not only slowed the site it also removed my images from their folders. This hs caused a lot of extra work and looking at your feedback it seems to be a common ongoing issue.
    Needless to say, I have uninstalled plugin completely and the site is now working.

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  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @sonet ,

    I am sorry to hear about this issue, but this is not a common issue at all like you said and normally we do hope all our users who encounter one issue or the other would kindly contact us first by creating a support thread so that we can help and if we are unable to help then the low rating would be fair enough.

    So, please we hope you could create a support thread here and we will take a look at this issue for you and even make FileBird’s performance much better:

    https://www.ads-software.com/support/plugin/filebird/

    Thank you.

    Kind regards,
    -Bruce-

Viewing 1 replies (of 1 total)
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