• Resolved hu17dotnet

    (@hu17dotnet)


    hi – in the past few hours the ability to change slug in the field on YOAST is not working. Once I add the desired slug and save, the page refreshes and the field is blank.

    Any ideas please?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi,

    We would like some more information.

    1. Can you confirm you are using WordPress 5.6? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider.?Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast.?This guide explains more:?https://yoast.com/why-we-dont-support-old-wordpress-versions/.

    2. Are all your non-Yoast plugins and themes also updated?

    3.Do you have any plugins such as permalink related ones that impact the slugs?

    4. Is it happening on posts or pages or taxonomies OR is it just the homepage https://www.hu17.net/?

    5. If you use another browser does the issue resolve such as FireFox or Chrome (be sure they are updated)?

    Thread Starter hu17dotnet

    (@hu17dotnet)

    Hi this was on the latest version of WP – everything was also updated in terms of plugins, some of these also had issues with the update.

    The issue happens with old posts and when making a new one – the ‘Slug’ field does not work.

    Hi,

    In our testing with v15.5 and WordPress v5.6, we were able to enter a new slug and save it and the field still showed the new slug. It was not blank.

    To clarify, the issue still happens if you use a different browser and you do not have any plugins which impact the permalink?

    If so, That sounds like a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Make sure you are using the most recent WordPress Core, v5.3.2. If you are not sure what version you have or how to update, your host provider can help. Also, be sure to update your Yoast to v12.2 and update your non-Yoast plugins.

    2. Make sure the issue doesn’t persist when Yoast SEO is disabled (disabling Yoast will not impact your site; just be sure to re-enable it when you are done). Can you change the slug using the default WordPress method? While not our guide this one does show a way to change the slug: https://wpengine.com/resources/wordpress-permalinks/#2_Change_the_Slug_for_an_Individual_Post_or_Page.

    3. If the issue only happens when Yoast is enabled, please Check for conflicts. Install the Healthcheck plugin and enable troubleshooting. Then switch to a standard theme like 2020. Does the issue resolve? NOTE: This will not affect how users see your site.

    4. Check for JavaScript errors with your console.

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue?for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium?and receive our Premium email support and we can help you further.

    Thread Starter hu17dotnet

    (@hu17dotnet)

    We will work through it – however, to be clear, the ‘Slug Field’ does show, it just does not retain the information in it – the permalink does retain the information.

    Re point 2 – this is not an issue with how the slug/permilink is displayed, just with the actual field called SLUG within the Yoast add on.

    re point 3 – working through that – so thanks

    Plugin Support Michael Ti?a

    (@mikes41720)

    Hi,

    We would recommend identifying if there are JavaScript errors when editing a post or page and then performing a conflict check to see if there is a plugin or theme that could be conflicting with the slug field of the Yoast SEO plugin saving and retaining the information correctly.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

    Thread Starter hu17dotnet

    (@hu17dotnet)

    the issue was linked to nextgen gallery

    hello @hu17dotnet am faced with same problem on my home page, the slugs field is empty whenever I update and refresh the page.
    Some assistance will be appreciated.

    • This reply was modified 3 years, 9 months ago by 420greenfarm.

    Same here. After changing the slug and saving the page, the slug disappears.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Slug Issues’ is closed to new replies.