Small WordPress blog banned because of resource usage

  • I’ve just had my small blog (100 visitors a day average) essentially destroyed by Siteground without notice because they said it was using too much in the way of resources. How this can be is beyond me – there is no forum, no busy usage, no multimedia. When I asked for evidence they sent me this below. Is it indicative of some problem with WordPress I can avoid in the future when I move to a new host (as I am right now)>
    report #1 — report-2006-01-23-14-05

    22609 savewye 15 0 51328 8912 4152 R 14.0 0.4 0:00 3 /usr/bin/php
    22611 savewye 15 0 51288 8932 4152 R 13.1 0.4 0:00 2 /usr/bin/php
    22544 savewye 15 0 0 0 0 Z 0.9 0.0 0:00 2 php
    22545 savewye 15 0 0 0 0 Z 0.0 0.0 0:00 3 php
    | 148768 | savewye_wrdp1 | localhost | savewye_wrdp1 | Query | 0 | closing tables | SELECT DISTINCT YEAR(post_date) AS year, MONTH(post_date) AS month, count(ID) as posts FROM wp_p |
    | 148771 | savewye_davidh | localhost | savewye_copp1 | Sleep | 0 | | |

    report #2 — report-2006-01-25-08-01

    | 109237 | savewye_wrdp1 | localhost | savewye_wrdp1 | Sleep | 0 | | |
    | 109239 | savewye_davidh | localhost | savewye_copp1 | Sleep | 0 | | |
    | 109259 | savewye_wrdp1 | localhost | savewye_wrdp1 | Sleep | 0 | | |

    report #3 — report-2006-02-06-18-09

    21084 savewye 16 0 55168 12M 4288 R 24.5 0.6 0:00 3 /usr/bin/php
    | 29590 | savewye_wrdp1 | localhost | savewye_wrdp1 | Sleep | 0 | | |
    | 29601 | savewye_wrdp1 | localhost | savewye_wrdp1 | Sleep | 0 | | |
    | 29611 | savewye_wrdp1 | localhost | savewye_wrdp1 | Sleep | 0 | | |

Viewing 9 replies - 1 through 9 (of 9 total)

  • It’s called getting screwed by your host ??

    They either have ripped you off or are completely incompetent, because the site you’re describing should be very low on the recources it takes up

    Posted to hackers list for advice.

    – it’s up and running right now
    – it is possible that some things K2 or installed plugins are doing are resource intensive. but 100 visits a day? shouldn’t cause more than a single dot on their radar.
    – you could look at a cache mechanism like WP-Cache2, to reduce load further.

    Otherwise, I’d look for your host to provide a reasonably detailed, NON-TECHNICAL, response to what they see ‘happening’ that is taxing resources. Oh, and what kind of sites they are running on what kind of box — if they are running mostly HTML stuff, and you come along with a dynamic PHP site, and they have a 1GHz P3, yeah, you might look like a ‘spike’.

    -d

    Thread Starter bodsham

    (@bodsham)

    Thanks for the quick replies. I had to fight like crazy just to get that piece of gobbledegook out of them so I don;’t have much hope of getting more. What’s really bad is they said they were moving this site to another server because of the abuse, and then just broke everything. None of the headline links work and I’ve spent most of the day copying stuff out of there in between breaks of service, setting up elsewhere. I don’t see any sign whatsoever someone has been inside the site. But is it possible someone could have attacked it from outside? Siteground are pretty big I think but I have had bad feelings about them for some time.

    Thread Starter bodsham

    (@bodsham)

    Just in case anyone else is thinking of using Siteground let me give you an update. After posting this message here they closed down my site, with eight months to run, and an average of 80-100 visitors a day. Then someone went into enom and repointed the DNS (which I had pointed to the new site on Dreamhost) back to the unavailable site at Siteground. The only people who know the password are me and Siteground. So it will take me even longer to get everything back up and running, and I have no access whatsoever to the old site I paid for. Unbelievable…

    why on earth did they have your password?

    WPChina

    (@wordpresschina)

    Contact the Better Business Bureau in their (not yours) town and this will quickly get settled. By just contacting the BBB, you can put a blemish on their record. Doing the BBB route is relatively easy and free.

    It sounds like maybe their server had a problem and lost data and this is a cover-up. maybe.

    Thread Starter bodsham

    (@bodsham)

    why on earth did they have your password?
    I didn’t know they had. I bought the domain name through them when I took out the contract. It seems they retain ultimate control even though it is with Enom; I can and have changed the password now but I can’t transfer it out of Enom without Siteground’s permission. They promised me that within one business day ten days ago. I’m still waiting.

    That’s an horrendous story! As a sidenote I had a small blog banned by another host for excessive resource usage – it turned out to be the statraq plugin that was making losts of calls to the MySQL database. Once I’d taken that off it was OK. Haven’t replaced it yet, but will be looking at Goggle analytics.

Viewing 9 replies - 1 through 9 (of 9 total)
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