Smart Coupons not Rendering

  • Hello,

    Hope you’re all doing well.

    Since the previous update, Smart coupons are not rendering for users on their Coupon Pages and on Checkout automatically. The settings for Display have not changed. I have had to implement the [wc_sc_available_coupons] short code in the meantime.

    Even with this shortcode, it will only show users what coupons are currently applicable. For example, it should show all 6 coupons, but will only show 2 coupons if their cart meets the minimum requirement for those 2.

    The short code also does not render on Checkout when manually placed.

    Checking the boxes in the Display Settings seems to make no difference. Is there any reason this may have broken?

    Everything is up to date, including new WordPress and Shoptimizer versions.

Viewing 1 replies (of 1 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @sdjmuir ,

    Greetings from WebToffee Support!

    Thank you for reaching out regarding your concern. It looks like the shortcode you are using may not be generated by the Smart Coupons for WooCommerce plugin developed by WebToffee. Could you please confirm if you are using our plugin and share the version number installed?

    If you are indeed using the Smart Coupons for WooCommerce plugin developed by WebToffee, to better understand the issue, please share your WooCommerce System Status Report (WooCommerce > Status > Get System Report) securely via this via this support link. This will help us analyze the issue further.

    Looking forward to your response.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.