Smart Image Resize: Unable to read image from path error/constitute.c/ReadImage/

th?s ?s the error

Hi @isma3eliano

Sorry for the trouble and thank you for reporting this!

Does the problem happen only when you upload .webp images? Can you please send me the image to support[at]sirplugin.com so that I can reproduce the error? Thank you!

thanks for your reply,
I think it’s only for webp images
but I don’t know why the plugin is not working across my website ?

maybe because all of the website images are webp format
like this one

https://emeraldoutfits.com/wp-content/uploads/2023/03/d03612dc-2ed0-47cb-b063-9d99c795a209_size2800x2800_quality100.webp

Thank you for the link!

I wasn’t able to reproduce the error (as you can see here), hence, it appears that the issue might be specific to your setup. To investigate further, can you please send a report of your site health to support[at]sirplugin.com by going to the Tools menu > Site Health > Info tab, then click the button “Copy site info to clipboard”?

sure, thanks for your reply 



wp-core

version: 6.1.1
site_language: en_US
user_language: en_US
timezone: Africa/Cairo
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 324
dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/f29e925/emeraldoutfits.com
wordpress_size: loading…
uploads_path: /home/f29e925/emeraldoutfits.com/wp-content/uploads
uploads_size: loading…
themes_path: /home/f29e925/emeraldoutfits.com/wp-content/themes
themes_size: loading…
plugins_path: /home/f29e925/emeraldoutfits.com/wp-content/plugins
plugins_size: loading…
database_size: loading…
total_size: loading…

wp-dropins (2)

advanced-cache.php: true
maintenance.php: true

wp-active-theme

name: Woodmart Child (woodmart-child/woodmart-child)
version: 1.0.0
author: XTemos
author_website: https://xtemos.com
parent_theme: Woodmart (woodmart)
theme_features: core-block-patterns, rank-math-breadcrumbs, woocommerce, wc-product-gallery-zoom, widgets-block-editor, post-thumbnails, post-formats, automatic-feed-links, title-tag, html5, menus, editor-style, editor-styles, align-wide, widgets
theme_path: /home/f29e925/emeraldoutfits.com/wp-content/themes/woodmart-child/woodmart-child
auto_update: Disabled

wp-parent-theme

name: Woodmart (woodmart)
version: 7.1.4
author: XTemos
author_website: https://themeforest.net/user/xtemos
theme_path: /home/f29e925/emeraldoutfits.com/wp-content/themes/woodmart
auto_update: Disabled

wp-themes-inactive (1)

Twenty Nineteen: version: 2.4, author: the WordPress team, Auto-updates disabled

wp-plugins-active (30)

DIGITS: WordPress Mobile Number Signup and Login: version: 7.9.5.2, author: UnitedOver, Auto-updates disabled
Facebook for WooCommerce: version: 3.0.14, author: Facebook, Auto-updates disabled
Flexible Checkout Fields: version: 3.5.6, author: WP Desk, Auto-updates disabled
Jetpack: version: 11.9, author: Automattic, Auto-updates disabled
JWT Authentication for WP-API: version: 1.3.2, author: Enrique Chavez, Auto-updates disabled
Klaviyo: version: 3.0.7, author: Klaviyo, Inc. (latest version: 3.0.9), Auto-updates disabled
MStore API: version: 3.8.3, author: InspireUI, Auto-updates disabled
Ni WooCommerce Custom Order Status: version: 2.0.8, author: anzia, Auto-updates disabled
Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond), Auto-updates disabled
Safe SVG: version: 2.0.3, author: 10up, Auto-updates disabled
Smart Image Resize PRO: version: 1.7.8, author: Nabil Lemsieh, Auto-updates enabled
Tawk.to Live Chat: version: 0.7.2, author: Tawkto, Auto-updates disabled
Turbo: version: 1.0.0, author: Turbo, Auto-updates disabled
WCFM - WooCommerce Frontend Manager: version: 6.6.7, author: WC Lovers, Auto-updates disabled
WCFM - WooCommerce Multivendor Marketplace: version: 3.5.9, author: WC Lovers, Auto-updates disabled
WCFM - WooCommerce Multivendor Marketplace - REST API: version: 1.5.3, author: WC Lovers, Auto-updates disabled
WCFM - WooCommerce Multivendor Membership: version: 2.10.6, author: WC Lovers, Auto-updates disabled
WooCommerce: version: 7.4.1, author: Automattic, Auto-updates disabled
WooCommerce Bulk Discount: version: 3.0, author: Rene Puchinger, Auto-updates disabled
WooCommerce Cart Abandonment Recovery: version: 1.2.23, author: CartFlows Inc, Auto-updates disabled
WooCommerce Stripe Gateway: version: 7.1.0, author: WooCommerce (latest version: 7.2.0), Auto-updates disabled
Woo Discount Rules: version: 2.5.4, author: Flycart, Auto-updates disabled
Woodmart Core: author: (undefined), version: 1.0.36, Auto-updates enabled
Woo Payment Discounts: version: 1.3.0, author: WPCodelibrary, Auto-updates disabled
WPBakery Page Builder: version: 6.10.0, author: Michael M - WPBakery.com, Auto-updates enabled
WPCode Lite: version: 2.0.8.1, author: WPCode, Auto-updates disabled
WPForms Lite: version: 1.8.0.2, author: WPForms, Auto-updates disabled
WP Mail SMTP: version: 3.7.0, author: WPForms, Auto-updates disabled
WP Rocket: version: 3.12.6.1, author: WP Media, Auto-updates disabled
Yoast SEO: version: 20.2.1, author: Team Yoast, Auto-updates disabled

wp-plugins-inactive (1)

Dropshipping XML for WooCommerce: version: 1.3.1, author: WP Desk, Auto-updates disabled

wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2021-10-14 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: File uploads is turned off
post_max_size: 2024M
upload_max_filesize: 1024M
max_effective_size: 1 GB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 8 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 786432
imagick::RESOURCETYPE_MAP: 8 GB
imagick::RESOURCETYPE_MEMORY: 4 GB
imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

wp-server

server_architecture: Linux 3.10.0-1160.53.1.vz7.185.3 x86_64
httpd_software: Apache
php_version: 8.1.16 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 1024M
php_post_max_size: 2024M
curl_version: 7.88.1 OpenSSL/1.1.1t
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

wp-database

extension: mysqli
server_version: 10.3.38-MariaDB
client_version: mysqlnd 8.1.16
max_allowed_packet: 268435456
max_connections: 100

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/f29e925/emeraldoutfits.com/wp-content
WP_PLUGIN_DIR: /home/f29e925/emeraldoutfits.com/wp-content/plugins
WP_MEMORY_LIMIT: 512M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

jetpack

site_id: 201853757
ssl_cert: No
time_diff: undefined
version_option: 11.9:1678226579
old_version: 11.8.4:1678134560
public: Public
master_user: #1 sief
current_user: #1 sief
tokens_set: Blog User
blog_token: 3Cgvq#LtH3^^uCKV3lN7RVpB0I5iofqd
user_token: y83kcUjZt8FRC8*NZkrEZpPUtTfB%K#%
version: 11.9
jp_plugin_dir: /home/f29e925/emeraldoutfits.com/wp-content/plugins/jetpack/
plan: free
protect_header: {"trusted_header":"HTTP_X_REAL_IP","segments":0,"reverse":false}
full_sync: {"started":"Mon, 06 Mar 2023 20:33:26 +0000","finished":"Mon, 06 Mar 2023 20:33:28 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[1],"network_options":true}}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/emeraldoutfits.com","siteurl":"https:\/\/emeraldoutfits.com","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass.

wp_mail_smtp

version: 3.7.0
license_key_type: lite
debug: Email Source: WooCommerce
Mailer: Google / Gmail
{
"error": {
"code": 401,
"message": "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.",
"errors": [
{
"message": "Invalid Credentials",
"domain": "global",
"reason": "authError",
"location": "Authorization",
"locationType": "header"
}
],
"status": "UNAUTHENTICATED"
}
}; Email Source: WP Core
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WPForms Lite
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: Ni WooCommerce Custom Order Status
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WP Mail SMTP
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce Cart Abandonment Recovery
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WPForms Lite
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WP Core
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce Cart Abandonment Recovery
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WP Mail SMTP
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: Ni WooCommerce Custom Order Status
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WPForms Lite
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce Cart Abandonment Recovery
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WP Mail SMTP
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: DIGITS: WordPress Mobile Number Signup and Login
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WP Core
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: Ni WooCommerce Custom Order Status
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: send-users-email
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: wp-smush-pro
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.
lite_install_date: Jan 10, 2022 @ 11:11am

wpforms

version: 1.8.0.2
lite: Sep 8, 2021 @ 12:28am
upload_dir: Writable
total_forms: 1
total_submissions: 987

hello, Any updates ?

Hi @isma3eliano

Thank you for the report! It appears that your Imagick module installation doesn’t support the WEBP format (check the imagemagick_file_formats in the report). To solve this, you can either use the GD module by adding the code snippet below to your child theme functions.php file or contact your hosting provider to enable the WEBP support for Imagick.

add_filter('wp_sir_driver', function(){
return?'gd';
});

hello 
I think I have made that 
but same problems 



wp-core

version: 6.1.1
site_language: en_US
user_language: en_US
timezone: Africa/Cairo
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 430
dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/f29e925/emeraldoutfits.com
wordpress_size: 7.33 GB (7870966848 bytes)
uploads_path: /home/f29e925/emeraldoutfits.com/wp-content/uploads
uploads_size: 2.81 GB (3017233847 bytes)
themes_path: /home/f29e925/emeraldoutfits.com/wp-content/themes
themes_size: 82.99 MB (87018051 bytes)
plugins_path: /home/f29e925/emeraldoutfits.com/wp-content/plugins
plugins_size: 248.59 MB (260662432 bytes)
database_size: 162.53 MB (170420723 bytes)
total_size: 10.62 GB (11406301901 bytes)

wp-dropins (2)

advanced-cache.php: true
maintenance.php: true

wp-active-theme

name: Woodmart Child (woodmart-child/woodmart-child)
version: 1.0.0
author: XTemos
author_website: https://xtemos.com
parent_theme: Woodmart (woodmart)
theme_features: core-block-patterns, woocommerce, wc-product-gallery-zoom, widgets-block-editor, post-thumbnails, post-formats, automatic-feed-links, title-tag, html5, menus, editor-style, editor-styles, align-wide, widgets
theme_path: /home/f29e925/emeraldoutfits.com/wp-content/themes/woodmart-child/woodmart-child
auto_update: Disabled

wp-parent-theme

name: Woodmart (woodmart)
version: 7.1.4
author: XTemos
author_website: https://themeforest.net/user/xtemos
theme_path: /home/f29e925/emeraldoutfits.com/wp-content/themes/woodmart
auto_update: Disabled

wp-themes-inactive (1)

Twenty Nineteen: version: 2.4, author: the WordPress team, Auto-updates disabled

wp-plugins-active (30)

DIGITS: WordPress Mobile Number Signup and Login: version: 7.9.5.2, author: UnitedOver, Auto-updates disabled
Facebook for WooCommerce: version: 3.0.15, author: Facebook, Auto-updates disabled
Flexible Checkout Fields: version: 3.5.7, author: WP Desk, Auto-updates disabled
Jetpack: version: 11.9.1, author: Automattic, Auto-updates disabled
JWT Authentication for WP-API: version: 1.3.2, author: Enrique Chavez, Auto-updates disabled
Klaviyo: version: 3.0.10, author: Klaviyo, Inc., Auto-updates disabled
MStore API: version: 3.8.6, author: InspireUI, Auto-updates disabled
Ni WooCommerce Custom Order Status: version: 2.0.8, author: anzia, Auto-updates disabled
Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond), Auto-updates disabled
Safe SVG: version: 2.0.3, author: 10up, Auto-updates disabled
Smart Image Resize PRO: version: 1.7.8, author: Nabil Lemsieh, Auto-updates enabled
Tawk.to Live Chat: version: 0.7.2, author: Tawkto, Auto-updates disabled
Turbo: version: 1.0.0, author: Turbo, Auto-updates disabled
WCFM - WooCommerce Frontend Manager: version: 6.6.7, author: WC Lovers, Auto-updates disabled
WCFM - WooCommerce Multivendor Marketplace: version: 3.5.9, author: WC Lovers, Auto-updates disabled
WCFM - WooCommerce Multivendor Marketplace - REST API: version: 1.5.3, author: WC Lovers, Auto-updates disabled
WCFM - WooCommerce Multivendor Membership: version: 2.10.6, author: WC Lovers, Auto-updates disabled
WooCommerce: version: 7.5.0, author: Automattic, Auto-updates disabled
WooCommerce Bulk Discount: version: 3.0, author: Rene Puchinger, Auto-updates disabled
WooCommerce Cart Abandonment Recovery: version: 1.2.23, author: CartFlows Inc, Auto-updates disabled
WooCommerce Stripe Gateway: version: 7.2.0, author: WooCommerce, Auto-updates disabled
Woo Discount Rules: version: 2.5.4, author: Flycart, Auto-updates disabled
Woodmart Core: author: (undefined), version: 1.0.36, Auto-updates enabled
Woo Payment Discounts: version: 1.3.0, author: WPCodelibrary, Auto-updates disabled
WPBakery Page Builder: version: 6.10.0, author: Michael M - WPBakery.com, Auto-updates enabled
WPCode Lite: version: 2.0.8.1, author: WPCode, Auto-updates disabled
WPForms Lite: version: 1.8.0.2, author: WPForms, Auto-updates disabled
WP Mail SMTP: version: 3.7.0, author: WPForms, Auto-updates disabled
WP Rocket: version: 3.12.6.1, author: WP Media, Auto-updates disabled
Yoast SEO: version: 20.3, author: Team Yoast, Auto-updates disabled

wp-plugins-inactive (1)

Bosta WooCommerce: version: 2.9.6, author: Bosta (latest version: 2.9.7), Auto-updates disabled

wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1809
imagemagick_version: ImageMagick 7.1.1-3 Q16-HDRI x86_64 20959 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: File uploads is turned off
post_max_size: 2024M
upload_max_filesize: 1024M
max_effective_size: 1 GB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 16 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 786432
imagick::RESOURCETYPE_MAP: 8 GB
imagick::RESOURCETYPE_MEMORY: 4 GB
imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVS, BAYER, BAYERA, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, STRIMG, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YAML, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

wp-server

server_architecture: Linux 3.10.0-1160.80.1.vz7.191.4 x86_64
httpd_software: Apache
php_version: 8.1.16 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 1024M
php_post_max_size: 2024M
curl_version: 7.88.1 OpenSSL/1.1.1t
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

wp-database

extension: mysqli
server_version: 10.3.38-MariaDB
client_version: mysqlnd 8.1.16
max_allowed_packet: 268435456
max_connections: 100

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/f29e925/emeraldoutfits.com/wp-content
WP_PLUGIN_DIR: /home/f29e925/emeraldoutfits.com/wp-content/plugins
WP_MEMORY_LIMIT: 512M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

jetpack

site_id: 201853757
ssl_cert: No
time_diff: undefined
version_option: 11.9.1:1678834956
old_version: 11.9:1678226579
public: Public
master_user: #1 sief
current_user: #1 sief
tokens_set: Blog User
blog_token: 3Cgvq#LtH3^^uCKV3lN7RVpB0I5iofqd
user_token: y83kcUjZt8FRC8*NZkrEZpPUtTfB%K#%
version: 11.9.1
jp_plugin_dir: /home/f29e925/emeraldoutfits.com/wp-content/plugins/jetpack/
plan: free
protect_header: {"trusted_header":"HTTP_X_REAL_IP","segments":0,"reverse":false}
full_sync: {"started":"Mon, 06 Mar 2023 20:33:26 +0000","finished":"Mon, 06 Mar 2023 20:33:28 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[1],"network_options":true}}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/emeraldoutfits.com","siteurl":"https:\/\/emeraldoutfits.com","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass.

wp_mail_smtp

version: 3.7.0
license_key_type: lite
debug: Email Source: WooCommerce
Mailer: Google / Gmail
{
"error": {
"code": 401,
"message": "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.",
"errors": [
{
"message": "Invalid Credentials",
"domain": "global",
"reason": "authError",
"location": "Authorization",
"locationType": "header"
}
],
"status": "UNAUTHENTICATED"
}
}; Email Source: WP Core
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WPForms Lite
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: Ni WooCommerce Custom Order Status
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WP Mail SMTP
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce Cart Abandonment Recovery
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Token has been expired or revoked."
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WPForms Lite
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WP Core
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce Cart Abandonment Recovery
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WP Mail SMTP
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: Ni WooCommerce Custom Order Status
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WPForms Lite
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WooCommerce Cart Abandonment Recovery
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WP Mail SMTP
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: DIGITS: WordPress Mobile Number Signup and Login
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: WP Core
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: Ni WooCommerce Custom Order Status
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: send-users-email
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: wp-smush-pro
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.; Email Source: MStore API
Mailer: Google / Gmail
{
"error": "invalid_grant",
"error_description": "Bad Request"
}
Please re-grant Google app permissions!
Go to WP Mail SMTP plugin settings page. Click the “Remove OAuth Connection” button.
Then click the “Allow plugin to send emails using your Google account” button and re-enable access.
lite_install_date: Jan 10, 2022 @ 11:11am

wpforms

version: 1.8.0.2
lite: Sep 8, 2021 @ 12:28am
upload_dir: Writable
total_forms: 1
total_submissions: 997

Hello, I have a a premium version of the plugin,

@nlemsieh You are going to lose access to the forums if this continues.

The developer cannot support you here and if @nlemsieh does then they risk getting into real trouble. No one is permitted to support customers on this site.

For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

https://sirplugin.com/contact.html

As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

@nlemsieh Please do not make this mistake again. Send pro users to your site for support. Only users who are not your customers can be supported for the free version here only.