Smart Manager working slow

  • Resolved karthik471

    (@karthik471)


    2 months, 3 weeks ago

    Hi,

    I had recently renewed the Smart Manager Pro Subscription. But after subscription, I am constantly facing problems with its speed.

    It takes a very long time for the products to load on the dashboard and for the changes in the product details to be updated /saved.

    Also it automatically downgrades to the lite version without any notice. And right now after downgrading to the lite version it is not upgrading to the pro version at all. Why is this so and how to prevent it?

    Kindly look into this matter immediately and provide a solution for the same.

    The page I need help with: [log in to see the link]

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  • @karthik471

    It takes a very long time for the products to load on the dashboard and for the changes in the product details to be updated /saved.

    Could you please let us know how many records you were trying to load? Also, please try to reduce the number of columns to display in the grid.

    If still the issue exists, then can you limit the records to 20 for now and let us know your views?

    About the update issue, could you please let us know which functionality you have tried with –?inline edit?or?Bulk Edit? Can you try to create a test product using ‘WooCommerce > Products’ and check with the Smart Manager plugin?

    Also it automatically downgrades to the lite version without any notice. And right now after downgrading to the lite version it is not upgrading to the pro version at all. Why is this so and how to prevent it?

    We do understand your concerns. Would like to update you that this forum is only for Smart Manager Lite (the free version of the plugin) related queries.

    As noted, it seems you have contacted us from?here. We have responded to your query there.

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