Smart Slider 3 Element is not showing

Hi Simon,

To get help, support needs more information about your situation.

Please follow these instructions so we/they can try and help:
https://www.ads-software.com/support/topic/please-read-before-you-post-an-issue/

So far, it looks like you only tried to switch to another theme, but for example did not try to deactivate all other plugins ( if there is some custom code in a child theme or custom css please try to remove that temporarily too ) to see if the issue persists.
If there is some caching going on ( dont forget your own browsers cache ) make sure to clear that entirely, after deactiving plugins or code, Ohterwise you might think its not working, due to the fact that you see old cached files and not the actual situation.

I am no expert or developer of Elementor, but I am testing it intensively the past few weeks and I did not encounter any issues. This most certainly is not caused by Elementor but due to a conflict with some other plugin or custom code and maybe even server settings can cause issues ( for example what php version is active on the server )?

An url to where this is happening is always helpfull too!

Annie

• This reply was modified 7 years, 3 months ago by LogoLogics.

You also mention this:

I also already get an error when I open the page with Elementor: Uncaught ReferenceError: butterbean is not defined
at post.php?post=307&action=elementor:5067

Are you using this plugin “butterbean” https://themehybrid.com/plugins/butterbean

and what happens if you deactivat that one?
Dit you use another theme or pagebuilder before Ocean WP/elemtntor and can it be there are leftovers from antoher themes settings?

I think I found an answer to the question if, previous to working with Elementor, you used another pagebuilder, maybe even created content with it:

In your review about OceanWP you state you are using Visual composer:
https://www.ads-software.com/support/topic/superb-theme-will-try-to-buy-once-the-extensions/

Are you using both pagebuilder at the same time by any chance??

Hi LogoLogics

For Your information, the issue and problem with Smart Slider 3 and Elementor is fixed now through Smart Slider 3. They wrote me the follow:

“Elementor had updated their code related to plugins, which created a bug.”

But they also provided me a Smart Slider 3 version working with Elementor.

This kind of error “Uncaught ReferenceError: butterbean is not defined” – yes this I am still having, with the follow stuff installed and activated:

– OceanWP (Free Version)
– Elementor (Free Version)
– Ocean Extra
– Smart Slider 3 (Free Version, modified for the Elementor issue)

I not have any other plugins activated.

About what You mention with Visual Composer, this is a different site, where I really used to have Visual Composer and with this installation I not facing any issues.

About this issue with butterbean – not that I know – maybe it was somehow installed by another theme I had for testing before? I used to have Astra Theme before – for testing reasons.

I assumed that is enough to tell what plugins I am using, as I did above:

“– Ocean WP (Free Version)
– Elementor (Free Version
– Smart Slider 3 (Free Version)”

If I would have more plugins activated I would write it down. And as many “theme developer” asking me that I should change the theme – as I also did but still had the issue – then I posted the exact error I am getting.

Are You also using Smart Slider 3 and Elementor?

Regards,

Simon

Hi Simon,

Glad to hear that the smart slider issue is resolved.
These things can get very frustrating, I know that from experience haha.

Thing is smart slider will probably work perfect as does Elementor, there is just, at one point ( mostly some new update ) a conflict that needs to be resolved, so they can play nicely together again ).

To answer your question, no I do not use that combo ( smart slider + elementor ).
i use the Elementor image caruousel slider, so no need for a third party slider, less risc to get conflicts too :-).

About this issue with butterbean – not that I know – maybe it was somehow installed by another theme I had for testing before? I used to have Astra Theme before – for testing reasons.

I am pretty sure there is some leftover ( maybe from previous testing theme, some themes integrate it without you having to install it as a stand alone plugin ) so that might be why you do not see an actual plugin there called Butterbean.

Maybe there are some left overs in your database?
Might be a good idea to look into your database tables, see if there is something refering to Butterbean…? If so delete these tables ( always first take a backup ofcourse ):-)

• This reply was modified 7 years, 3 months ago by LogoLogics.

Hi LogoLogics

I checked the database and found nothing with Butterbean or so. As it is anyway a test domain – for using and trying out things… I did the follow steps:

1. Reset all things (with advanced database reset) – still got this error
2. Used a new database – but same files – the error disapeared

As You assumed and mentioned, it was maybe something from an other theme.

Thanks

Hi Simon,

Aaah, thats good news!

Thats why I never want to use themes that incorparate all sorts of “cool features” without us knowing what they are or be able to update these ourselves.

So looks like all your current issue’s are gone?

I suppose you now are convinced this was not an Elementor issue, just a conflicting plugin? None of my business ofcourse :-), but you might re-consider your bad review of one star for Elementor? I mean it is an awesome FREE pagebuilder right?

Have fun working with Elementor.

Annie

Hi LogoLogics

For all those points – so far I agree, so the “bad” review from me is of sure not aout of the way. But what I not exactly agree is if Elementor change some code – that other plugins not working anymore, and not inform those plugins in time – this is not that great, and this is what happened with this plugin.

But now, I will change one website from Visual Composer to Elementor of sure.

Regards,
Simon

Hi Simon,

I absolutely get your point of view. Pulled my hair out more then once and probably will in the future! However, if we understand how things work in WordPress and plugin land ?? there is yet another perspective to look at this.

As you can see here: https://nl.www.ads-software.com/plugins/ there are as we speak 51.924 FREE plugins available and one of them is Elementor. Another one ( in your situation ) is Smart Slider 3. Then there are even more plugins and themes ( premium ones ) that users could deside to throw in the mix.

It still blows my mind, that so many developers build complicated plugins and themes that we can enjoy and use for free! The amount of hours, weeks and sometimes even years they have put into that profect is amazing. If they want to maintain it, its an ongoing process.

Not only do they need to keep evolving, and enhancing their free product, they even have to try to make sure it is compatible with the 51.924 FREE plugins and god knows how many themes ( free and premium ) they are looking up against.

In your case Elementor enhanced their code and features ( good thing right and for free ) and this caused a temporary conflict with Simple slider 3 ( that did not yet update their code to work with Elementor ). Is simple slider to blame? Maybe, however same goes for them too. Trying to keep their plugin compatible with 51.924 FREE plugins!

Lets enjoy not being coders haha!

About having to wait for support
From elementor or whatever other free plugin. Most of them offer the ability to buy premium licences and then promise to help within a reasonable amount of time. Again, I for one am amazed and gratefull, if a developer even wants to give free support to start with. I mean we can already use it for free and then we do not need to pay for support.

At this moment Elementor has 200.000+ active installs, meaning maybe 200.000+ users askings all sorts of questions and support. Question to ask ourselfs, is it fair to give them a one star, because there was a conflict with one of the 51.924 plugins and we maybe did not get a solution right a way?

Ahhh this is becoming a book soon haha. Hope you can see this from another angle and most of all, enjoy WordPress and Elementor!

Annie

• This reply was modified 7 years, 2 months ago by LogoLogics.
• This reply was modified 7 years, 2 months ago by LogoLogics.
• This reply was modified 7 years, 2 months ago by LogoLogics.
• This reply was modified 7 years, 2 months ago by LogoLogics.

I fully understand it also agree to it.

I will buy – whenever I have enough money some pro or payable plugins.

Right at the moment, as this “project” is not lean to a customer project, I not have enough to buy it.

I paid already some other themes and worked somehow directly with those developpers together.

Also with paid themes or plugins there are different worlds how they are able to help.

I am so far happy to know what is working and how it is working, have already some own wishlist what and where I will invest.

I think both You and me understand about this and agree to it.

I also not want to blame any company or single person or not. I am happy that those people exist.

Regards,
Simon

Abilita “Javascript > Async (Asincronia)” nelle impostazione Nextend di SmartSlider.
Just enable “Javascript > Async (Asincronia)” in SmartSlider’s Nextend setting.
Worked for me.

Thanks pixel007!!!!
You have holved my problem!! ??

pixel007 Thanks a lot! worked for me! ??