Smart TV

  • Resolved mikhail35

    (@mikhail35)


    6 months, 3 weeks ago

    Hi all. I have a question, perhaps you have encountered this before. I have a website on WordPress. costs WooCommerce. When I try to log into my account from a PC, laptop or phone, the authorization goes great. but when I try to log in via smart TV, the login button is not active. What could be the problem?

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  • Plugin Support Shameem a11n

    (@shameemreza)

    Hi @mikhail35,

    The issue you’re experiencing might be due to the browser on your smart TV not fully supporting all the functionalities of WordPress and WooCommerce. It could also be a JavaScript issue, as some smart TVs have limited support for it.

    As a workaround, you can try to update the browser on your smart TV, if possible, or use a different browser if one is available. Alternatively, you could consider using a device like a laptop or smartphone to manage your WooCommerce account, as these devices typically have more robust browser support.

    I hope this clarifies your concern. If you have any other questions, feel free to ask.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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