Smartsupp not working on this theme

  • amirrzd

    (@amirrzd)


    8 years ago

    Hi

    Here https://hooshmandfanavar.com/ I am using the wen business theme.

    I am trying to use Smartsupp Live Chat but I could not get it up and running. I talked to there support team and they said this is a Theme-Related problem. There are several js errors in console.

    Would you please take a look and tell me what is wrong?

    I have tried the plugin and hard code. None of them work.

Viewing 4 replies - 1 through 4 (of 4 total)
  • wensolutionsupport

    (@wensolutionsupport)

    Hello,

    We are unable to reach your website and unable to visualize your issue.

    Can you please make sure that your website is up and running?

    Also you could alternatively seek help form the plugin support forum and see if they have any answers for you that could help you.

    Regards.

    Thread Starter amirrzd

    (@amirrzd)

    Now the website is up.

    I asked their support team, they told me this is a theme problem.

    Thread Starter amirrzd

    (@amirrzd)

    Hello

    Would you please take a look at this?

    Smartsupp

    (@smartsupp)

    Hello,

    can you please send us screenshot of the JS errors you see in the console to email [email protected]?

    We will take a look at it.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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