• Resolved awplforum

    (@awplforum)


    Sorry if this is the wrong forum for this question, I’m new. The problem I’m having atm is that links always seem to “break out” of the containers used by Smash Balloon’s Facebook feed integration, such that:

    I’ve tried rooting around the source for the containers but I’m really not that code savvy, and even if I found the right div or class or whathaveyou (none seemed to touch them…) I wouldn’t know how to fix this particular problem.

    Thanks for the help

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @awplforum,

    Thank you for contacting us! This type of issue can sometimes be caused by CSS conflicts with the site’s theme or other plugins. You can check on this by temporarily setting an out-of-the-box WordPress theme and disabling all other plugins. This plugin has a Troubleshooting Mode that can make this type of testing easier: https://www.ads-software.com/plugins/health-check/

    Also, if the feed is placed in a very narrow container, this can sometimes cause some formatting issues, so you may want to try increasing the width of the container or column where you have added the Facebook feed. You could also go to the settings for your Facebook feed and set a lower number of columns.

    I hope this helps! Please let us know if we can assist further.

    Best regards,
    Louis

Viewing 1 replies (of 1 total)
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