• Resolved lucasiabs

    (@lucasiabs)


    Hey,

    Im using the plugin Smash Balloon to show my instagram feed on my website. First the plug in worked, but now whenever I go to the page where the instagram posts should be the pictures are hidden.

    When I’m logged in and in my backend I however can see the entire feed incuding the pictures.

    Is there a fix for this?

    • This topic was modified 1 year, 9 months ago by lucasiabs.

    The page I need help with: [log in to see the link]

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  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @lucasiabs,

    Thanks for contacting us! It appears this may be related to another plugin on the site optimizing or lazy-loading the images in the Instagram feed. Please try going to WordPress Dashboard > Instagram Feed > Settings > Advanced, turn off JavaScript Image Loading, and click Save Changes. After this, you may also need to clear the cache of any caching or optimization plugins on the site.

    If this does not resolve the issue, please send us a support request here and include the System Info from the Help page of the plugin setting and we’ll be happy to provide further assistance.

    Thanks!
    Louis

Viewing 1 replies (of 1 total)
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