• Hey,

    I’m trying to launch Page Scroll to ID to have smooth scrolling on our features page, but when I activate the plugin the internal links actually stop working. I have a feeling there is another plugin that is interfering with it working but I can’t figure out which one. I’m really hoping I can get this working, any ideas?

    Many thanks in advance

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author malihu

    (@malihu)

    Hello,

    I just checked your page. Your “POS OVERVIEW” link URL is not correct and gives a js console error. It seems the “POS OVERVIEW” link has a full shortcode in its URL. Can you fix this?

    Thread Starter lizyams

    (@lizyams)

    hey, can you check again? I was troubleshooting on my own and just updated that. Or can you try another link?

    Thread Starter lizyams

    (@lizyams)

    Hey Malihu,

    I just updated that link back to what it was originally.

    Many thanks!

    Thread Starter lizyams

    (@lizyams)

    Hey @malihu could you take a second look – now that link has been updated.

    Plugin Author malihu

    (@malihu)

    OK good.

    You have an error in “Selector(s)” option value (probably a mistype).

    Go to plugin settings and simply change “Selector(s)” option to the default value:

    a[href*='#']:not([href='#'])

    Save changes, test and let me know

    Thread Starter lizyams

    (@lizyams)

    Hey @malihu thanks for the response. I updated the Selector(s) and now the links don’t work at all (why I changed it in the first place). Please take a look if you can and see what else is going on!

    Many thanks,

    Plugin Author malihu

    (@malihu)

    No problem ??

    Do you have other plugins that handle smooth scrolling? Can you deactivate them?

    Thread Starter lizyams

    (@lizyams)

    Hey @malihu I had on installed but not active. I went ahead and deleted any ways — should be good to go.

    Thanks

    Plugin Author malihu

    (@malihu)

    OK.

    It seems that your theme has a few CSS properties that prevent “Page scroll to id” from working. It basically removes the root element scrollbar and applies an inner scrollbar to another wrapper div.
    I have no idea why it does this but adding the following CSS to your theme should fix the issue:

    html, body {
        height: auto !important;
        overflow-y: visible !important;
    }

    Let me know if it works

    Thread Starter lizyams

    (@lizyams)

    Hey @malihu

    thanks so much!! It’s now working. Its a bit choppy when scrolling, could you test it out for me and see if you see that on your end? Could just be my interest.

    Thanks again!

    Plugin Author malihu

    (@malihu)

    You’re welcome ??

    Scrolling performance is usually the result of a combination of things (highlighted elements, themes layout, specific CSS rules and properties, other scripts etc.).

    Since you don’t really need to highlight your button links, I’d suggest disabling plugin’s highlight feature as it might help.

    Go to plugin settings and set the “Highlight selector(s)” option to:

    .nothing

    Save changes and test your page.

    Thread Starter lizyams

    (@lizyams)

    Thanks again @malihu – do you have any other suggestions to make the scrolling less jumpy? I’m still seeing it jump a bit instead of scroll smoothly after clearing cache and everything.

    Many thanks,

    Plugin Author malihu

    (@malihu)

    I just checked your page and scrolling is much smoother now for me (can’t see any jumping on Chrome, Firefox and Vivaldi browsers).
    I have no other suggestions on performance as far as the plugin goes.

Viewing 13 replies - 1 through 13 (of 13 total)
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