SMS not sending (activation code not received)

Hello @mandarintangerine,

Please check your Outbox page and see the responses, It can help you on this process.

Best Regards.

Hello @ghasemi71ir,

Thanks responding this topic.

When we viewed the responses, it says ‘Invalid username or password parameter’. What does this mean exactly?

See screenshot for reference: https://prntscr.com/om4bxy

Thank you!

Dear @mandarintangerine,

The problem is clear, your username and password that you’ve entered on Gateway configuration are not valid.

Best Regards.

Hello @ghasemi71ir,

Is it not still valid even though it says on the gateway description that the status is active?
screenshot: https://prnt.sc/olmlvi

This gateway doesn’t support any method for retrieving credential in API

Hello @mostafas1990,

What does that mean? Does it mean that we have to change gateways? If yes, what gateway should work best?

Thanks!

Or we can just use the easysendsms gateway and have something to be done for it to work?

Thank you!

• This reply was modified 5 years, 7 months ago by Mandarin Tangerine.

Dear @mandarintangerine,

The problem comes from your Username/Password is not valid.

You must contact your gateway support.

And unfortunately, the gateway does not support any API credential to retrieving the Current balance, so the status is always Active when choosing the gateway if even the username/password put wrong.

Anyway, yes, you can choose another gateway as you want.

Here is our gateways list:
https://wp-sms-pro.com/gateways

Best Regards.