Hello @admail
If you are experiencing an “SMTP Error: Could not authenticate” error while attempting to set up Gmail integration, it is important to understand that Gmail implements an additional layer of security for applications like this. You must generate an “App Password” from your Google Account to resolve this issue. Here is a step-by-step guide on how to do it:
1. Start by visiting your Google Account.
2. In the search bar, type “App Password.”
3. Look for the “App Passwords” section and click on it.
4. When prompted, provide a name for your app (you can choose any name you prefer).
5. Click the “Create” button to generate the App Password.
6. You will receive a unique App Password – making a note or copying it is crucial.
7. paste this App Password into the SMTP password field in the Bit SMTP settings.
Thank you,
Bit Apps Support.
