SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP serv

  • Resolved paberaterweb

    (@paberaterweb)


    10 months ago

    Versions:
    WordPress: 6.4.2
    WordPress MS: No
    PHP: 8.2.15
    WP Mail SMTP: 3.11.1

Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 110 Additional SMTP info: Connection timed out
    Host: smtp.basenet.nl
    Port: 465
    SMTPSecure:    ssl
    SMTPAutoTLS:bool(true)
    SMTPAuth:bool(true)

Server:
    OpenSSL: OpenSSL 3.0.10 1 Aug 2023

Debug:
    Origen del correo electrónico: WP Mail SMTP Mailer: Otro SMTP SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 110 Additional SMTP info: Connection timed out

SMTP Debug:
    2024-01-24 11:58:44 Connection: opening to ssl://smtp.basenet.nl:465, timeout=300, options=array()
    2024-01-24 12:00:51 Connection failed. Error #2: stream_socket_client(): Unable to connect to ssl://smtp.basenet.nl:465 (Connection timed out) [/mnt/web618/a0/19/510121819/htdocs/WordPress_SecureMode_01/wp-includes/PHPMailer/SMTP.php line 396]
    2024-01-24 12:00:51 SMTP ERROR: Failed to connect to server: Connection timed out (110)
    SMTP Error: Could not connect to SMTP host. Failed to connect to server

    I HAVE THIS ERROR, HOW CAN I SOLVE IT?

Viewing 1 replies (of 1 total)

  • Hi @paberaterweb,

    Thanks for reaching out!

    This error usually occurs when using the Other SMTP mailer. It indicates that your mail server is refusing the SMTP connection.

    To fix this, you’ll need to contact your hosting provider with the error report. They should be able to advise on why the connection is being refused and hopefully resolve it.

    Please let them know that you are trying to connect to their SMTP settings following the guide here:

    https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp/

    Please bear in mind that the Other SMTP mailer does not use a dedicated API, which can lead to potential errors based on your website hosting settings.
    ?
    ?In cases where ongoing issues arise while using the Other SMTP mailer, we generally recommend switching to a transactional mailer option. These are all the mailers besides the Other SMTP and Default (PHP) Mailer.

    Please see the complete list here: https://wpmailsmtp.com/docs/a-complete-guide-to-wp-mail-smtp-mailers/

    I hope this helps. Thanks ??

Viewing 1 replies (of 1 total)
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