SMTP Mailer will not work within WPPizza

  • Resolved stammnetworks

    (@stammnetworks)


    7 years, 3 months ago

    ello Oliver,

    we ahve serious trouble establishing mail flow within your Plugin. As my mailserver (as all other servers in world will do also) is requiring SASL Auth. No problem as long as php will accept my cert provided. (It is a Letsencrypt one….) I have tested this woth SMTP Mailer Plugin as well and came to the point, that your Class accessing phpmailer will not work properly. Can you please provide a workaround for that?

    Here testing results from SMTP Mailer Plugin:

    Connection: opening to mail.stamm-networks.de:587, timeout=300, options=array ( ‘ssl’ => array ( ‘verify_peer’ => false, ‘verify_peer_name’ => false, ‘allow_self_signed’ => true, ),)
    Connection: opened
    SMTP -> get_lines(): $data is “”
    SMTP -> get_lines(): $str is “220 Welcome to Stamm-Networks SMTP Service by PadawanDeluxe.de on mail.stamm-networks.de”
    SERVER -> CLIENT: 220 Welcome to Stamm-Networks SMTP Service by PadawanDeluxe.de on mail.stamm-networks.de
    CLIENT -> SERVER: EHLO web01.stamm-innovation.de
    SMTP -> get_lines(): $data is “”
    SMTP -> get_lines(): $str is “250-mail.stamm-networks.de”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de”
    SMTP -> get_lines(): $str is “250-PIPELINING”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING”
    SMTP -> get_lines(): $str is “250-SIZE 52428800”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800”
    SMTP -> get_lines(): $str is “250-ETRN”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800250-ETRN”
    SMTP -> get_lines(): $str is “250-STARTTLS”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800250-ETRN250-STARTTLS”
    SMTP -> get_lines(): $str is “250-ENHANCEDSTATUSCODES”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800250-ETRN250-STARTTLS250-ENHANCEDSTATUSCODES”
    SMTP -> get_lines(): $str is “250-8BITMIME”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800250-ETRN250-STARTTLS250-ENHANCEDSTATUSCODES250-8BITMIME”
    SMTP -> get_lines(): $str is “250 DSN”
    SERVER -> CLIENT: 250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800250-ETRN250-STARTTLS250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN
    CLIENT -> SERVER: STARTTLS
    SMTP -> get_lines(): $data is “”
    SMTP -> get_lines(): $str is “220 2.0.0 Ready to start TLS”
    SERVER -> CLIENT: 220 2.0.0 Ready to start TLS
    CLIENT -> SERVER: EHLO web01.stamm-innovation.de
    SMTP -> get_lines(): $data is “”
    SMTP -> get_lines(): $str is “250-mail.stamm-networks.de”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de”
    SMTP -> get_lines(): $str is “250-PIPELINING”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING”
    SMTP -> get_lines(): $str is “250-SIZE 52428800”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800”
    SMTP -> get_lines(): $str is “250-ETRN”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800250-ETRN”
    SMTP -> get_lines(): $str is “250-AUTH PLAIN LOGIN DIGEST-MD5 CRAM-MD5”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800250-ETRN250-AUTH PLAIN LOGIN DIGEST-MD5 CRAM-MD5”
    SMTP -> get_lines(): $str is “250-AUTH=PLAIN LOGIN DIGEST-MD5 CRAM-MD5”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800250-ETRN250-AUTH PLAIN LOGIN DIGEST-MD5 CRAM-MD5250-AUTH=PLAIN LOGIN DIGEST-MD5 CRAM-MD5”
    SMTP -> get_lines(): $str is “250-ENHANCEDSTATUSCODES”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800250-ETRN250-AUTH PLAIN LOGIN DIGEST-MD5 CRAM-MD5250-AUTH=PLAIN LOGIN DIGEST-MD5 CRAM-MD5250-ENHANCEDSTATUSCODES”
    SMTP -> get_lines(): $str is “250-8BITMIME”
    SMTP -> get_lines(): $data is “250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800250-ETRN250-AUTH PLAIN LOGIN DIGEST-MD5 CRAM-MD5250-AUTH=PLAIN LOGIN DIGEST-MD5 CRAM-MD5250-ENHANCEDSTATUSCODES250-8BITMIME”
    SMTP -> get_lines(): $str is “250 DSN”
    SERVER -> CLIENT: 250-mail.stamm-networks.de250-PIPELINING250-SIZE 52428800250-ETRN250-AUTH PLAIN LOGIN DIGEST-MD5 CRAM-MD5250-AUTH=PLAIN LOGIN DIGEST-MD5 CRAM-MD5250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN
    Auth method requested: UNKNOWN
    Auth methods available on the server: PLAIN,LOGIN,DIGEST-MD5,CRAM-MD5
    Auth method selected: CRAM-MD5
    CLIENT -> SERVER: AUTH CRAM-MD5
    SMTP -> get_lines(): $data is “”
    SMTP -> get_lines(): $str is “334 PDIzODQxMjI2MDExOTYyNjAuMTUwNDAyNDcyN0BtYWlsLnN0YW1tLW5ldHdvcmtzLmRlPg==”
    SERVER -> CLIENT: 334 PDIzODQxMjI2MDExOTYyNjAuMTUwNDAyNDcyN0BtYWlsLnN0YW1tLW5ldHdvcmtzLmRlPg==
    CLIENT -> SERVER: a3VuZGUxMTJAc3RhbW0taW5ub3ZhdGlvbi5kZSAxM2UyN2ZjNzM1N2Y1YzczNmYwZmI1MDYyMmEzMjU4OA==
    SMTP -> get_lines(): $data is “”
    SMTP -> get_lines(): $str is “535 5.7.8 Error: authentication failed: PDIzODQxMjI2MDExOTYyNjAuMTUwNDAyNDcyN0BtYWlsLnN0YW1tLW5ldHdvcmtzLmRlPg==. Contact your postmaster/admin for technical assistance. He can achieve our postmaster via email: [email protected]. In any case, please provide the following information in your problem report: This error message, time (Aug 29 18:38:49), client (192.168.51.11) and server (mail.stamm-networks.de).”
    SERVER -> CLIENT: 535 5.7.8 Error: authentication failed: PDIzODQxMjI2MDExOTYyNjAuMTUwNDAyNDcyN0BtYWlsLnN0YW1tLW5ldHdvcmtzLmRlPg==. Contact your postmaster/admin for technical assistance. He can achieve our postmaster via email: [email protected]. In any case, please provide the following information in your problem report: This error message, time (Aug 29 18:38:49), client (192.168.51.11) and server (mail.stamm-networks.de).
    SMTP ERROR: Username command failed: 535 5.7.8 Error: authentication failed: PDIzODQxMjI2MDExOTYyNjAuMTUwNDAyNDcyN0BtYWlsLnN0YW1tLW5ldHdvcmtzLmRlPg==. Contact your postmaster/admin for technical assistance. He can achieve our postmaster via email: [email protected]. In any case, please provide the following information in your problem report: This error message, time (Aug 29 18:38:49), client (192.168.51.11) and server (mail.stamm-networks.de).
    SMTP Error: Could not authenticate.
    CLIENT -> SERVER: QUIT
    SMTP -> get_lines(): $data is “”
    SMTP -> get_lines(): $str is “221 2.0.0 Bye”
    SERVER -> CLIENT: 221 2.0.0 Bye
    Connection: closed
    SMTP Error: Could not authenticate.

    WordPress Version: 4.8.1
    Permalink Structure: /blog/%year%/%monthnum%/%day%/%postname%/
    Active Theme: Pro 1.1.1

    PHP Version: 5.4.16
    MySQL Version: 5.5.52-MariaDB [mysqli]
    Web Server Info: Apache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips mod_perl/2.0.10 Perl/v5.16.3

    PHP Date / Timezone: Europe/Berlin
    PHP Latitude: 31.7667
    PHP Longitude: 35.2333
    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Upload Max Size: 51M
    PHP Post Max Size: 51M
    PHP Upload Max Filesize: 51M
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes
    PHP Disabled Functions: —

    Session: Enabled
    Session Name: PHPSESSID
    Session Cookie Path: /
    Session Save Path: /var/lib/php/session
    Session Space Left: 491.17 Gb [writable: 1]
    Session Save Handler: files
    Session Use Cookies: On
    Session Use Only Cookies: On

    WP Memory Limit: 64M
    WP Remote Post: wp_remote_post() works
    WP_DEBUG: Disabled
    WP_DEBUG_LOG: Disabled
    WP_DEBUG_DISPLAY: Enabled

    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: page
    Page On Front: Start (#29)
    Page For Posts: (#0)

    DISPLAY ERRORS: On (1)
    FSOCKOPEN: fsockopen supported.
    cURL: cURL supported.
    SOAP Client: SOAP Client enabled.
    SUHOSIN: SUHOSIN NOT installed.

    ###### ACTIVE PLUGINS ######

    LayerSlider WP: 6.5.8
    Peter’s Login Redirect: 2.9.1
    SMTP Mailer: 1.0.3
    WP Cost Estimation & Payment Forms Builder: 9.585
    WP Maintenance Mode: 2.0.9
    WPPizza: 3.0.18

    ###### NETWORK ACTIVE PLUGINS ######

    WPPizza :3.0.18

    ###### WPPIZZA VARIABLES ######

    Order Page: https://web01.stamm-innovation.de/Kunde1112/wordpress/bestellungen/
    Emails Disabled: No
    Using Cache: Yes
    Dequeue scripts: —
    Style: default
    Style Enabled: Yes
    Confirmation Form: Yes
    Multisite Session: Yes (Default)
    Multisite Reports: No (Default)
    Multisite History: No (Default)

    WPPIZZA CONSTANTS
    WPPIZZA_VERSION: 3.0.18
    WPPIZZA_SLUG: wppizza
    WPPIZZA_PREFIX: wppizza
    WPPIZZA_POST_TYPE: wppizza
    WPPIZZA_TAXONOMY: wppizza_menu
    WPPIZZA_TABLE_ORDERS: wppizza_orders
    WPPIZZA_PLUGIN_PATH: /var/www/html/Kunde1112/wordpress/wp-content/plugins/wppizza/wppizza.php
    WPPIZZA_PLUGIN_INDEX: wppizza/wppizza.php
    WPPIZZA_PATH: /var/www/html/Kunde1112/wordpress/wp-content/plugins/wppizza/
    WPPIZZA_PATH_LOGS: /var/www/html/Kunde1112/wordpress/wp-content/plugins/wppizza/logs/
    WPPIZZA_URL: https://web01.stamm-innovation.de/Kunde1112/wordpress/wp-content/plugins/wppizza/
    WPPIZZA_CHARSET: UTF-8
    WPPIZZA_WP_TIME: 1504032403
    WPPIZZA_UTC_TIME: 1504025203
    WPPIZZA_PAYMENT_STATUS_SUCCESS: COD,COMPLETED
    WPPIZZA_TRANSIENT_REPORTS_NAME: wppizza_report_dataset
    WPPIZZA_TEMPLATE_DIR:
    WPPIZZA_TEMPLATE_URI:
    WPPIZZA_LOCATE_DIR:
    WPPIZZA_NAME: WPPizza
    WPPIZZA_MENU_ICON: https://web01.stamm-innovation.de/Kunde1112/wordpress/wp-content/plugins/wppizza/assets/images/pizza_16.png
    WPPIZZA_WIDGET_CSS_CLASS: wppizza_widget
    WPPIZZA_SINGLE_PERMALINK_VAR: menu_item
    WPPIZZA_PLAINTEXT_MAX_LINE_LENGTH: 74
    WPPIZZA_PLAINTEXT_MAX_LINE_LENGTH_WORDWRAP: 74
    WPPIZZA_SORT_ITEMS_AS_ADDED: false
    WPPIZZA_ADMIN_DASHBOARD_TRANSIENT_REPORTS_EXPIRY: 3600
    WPPIZZA_ADMIN_FORMFIELDS_VALIDATION_MULTISELECT: false
    WPPIZZA_ADMIN_ORDER_DELIVERED_STATUS: a:1:{i:0;s:9:”DELIVERED”;}
    WPPIZZA_ADMIN_TEMPLATES_PERPAGE: 5
    WPPIZZA_INSTALL_NO_DEFAULTS: false
    WPPIZZA_INSTALL_REQUIRED_ONLY: false
    WPPIZZA_INSTALL_NO_MENU_ITEMS: false
    WPPIZZA_INSTALL_IGNORE_REQUIREMENTS: false
    WPPIZZA_DEV_ADMIN_NO_SAVE: false
    WPPIZZA_DEV_DISABLE_CLEAR_CART: false
    WPPIZZA_DEV_VIEW_EMAIL_OUTPUT: false
    WPPIZZA_DEV_VIEW_SMTP_PASSWORD: false
    WPPIZZA_TRANSACTION_GET_PREFIX: wpptx
    WPPIZZA_TRANSACTION_CANCEL_PREFIX: wppcltx
    WPPIZZA_FORCE_RTL_ON_TABLES: false
    WPPIZZA_ENABLE_INVISIBLE_CAPTCHA: false

    WPPIZZA TEMPLATES
    Single Item Tpl: —
    Single Item Permalink:

    WPPIZZA CUSTOMISED TEMPLATES (IF ANY):

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author ollybach

    (@ollybach)

    a couple of things
    a) please wrap code in code tags
    b) wppizza runs on 1000’s of sites sending 10000’s of emails every day. (would be quite a useless plugin if it didn’t as nobody would get any orders )
    c) if you – seemingly – have issues with the “SMTP Mailer Plugin”, should you not be contacting the author of that plugin instead ?!
    d) just at a quick glance, you simply have authentication credential issues 535 5.7.8 Error: authentication failed , i.e you are simply supplying the wrong credentails. no plugin will be able to fix that for you
    e) lastly, and just for my own entertainment, i actually installed the “SMTP Mailer Plugin” on one of my test installs here and it works just fine (on both fronts, wppizza and “SMTP mailer”)

    Plugin Author ollybach

    (@ollybach)

    ps: please do not post the same question in multiple forums or emails

    Plugin Author ollybach

    (@ollybach)

    in fact, i will mark this as resolved as your “problem” as you describe it refers to a completely different plugin

    Thread Starter stammnetworks

    (@stammnetworks)

    Hello Oliver,

    I am pretty sure that credentials will be working correctly. I have typed and pasted the credentials for several times. Nevertheless the SMTP Mailer Plug-in should be a reference to yours. I have tested both and came to the point that both will have similar behavior while using the correct credentials. The SASL Auth will not be performed correctly. This is a bug regarding PHP and can be fixed simply disabling the cert validation. (My perspective) can you please provide PHP version of the testing environment? How can I disable cert validation within your phpmail class?

    Regards
    Carsten

    Thread Starter stammnetworks

    (@stammnetworks)

    Error message of your plug in:

    Array
    (
    [error] => FAIL – check details below

    [error-info] => Array
    (
    [last-error] => Array
    (
    [type] => 8
    [message] => Constant WP_DEBUG_DISPLAY already defined
    [file] => /var/www/html/Kunde1112/wordpress/wp-config.php
    [line] => 101
    )

    [phpmailer] => SMTP Error: Could not authenticate.
    )

    [debug] =>

    Plugin Author ollybach

    (@ollybach)

    >Error message of your plug in:

    err, no. that’s an error message that tells you that your setup has errors, conveniently provided to you by wppizza for you so you can investigate and fix it – i.e it’s not an error in the plugin itself

    • This reply was modified 7 years, 3 months ago by ollybach.
    Plugin Author ollybach

    (@ollybach)

    more importantly the line
    SMTP Error: Could not authenticate.
    tells you exactly the same as the as what your other plugin does
    i.e your authentication credentials are not being accepted.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘SMTP Mailer will not work within WPPizza’ is closed to new replies.