SMTP settings filled, but still uses default email send settings

  • Resolved matthart

    (@matthart)


    3 years, 1 month ago

    Wordpress: 5.7.3
    PHP: 7.3.27

    On the form’s notification settings, I only have the required fields filled. The from email field is empty, so it’s sending from the site admin email address.

    All the SMTP settings are filled on the form.
    Force from override: true
    Host: smtp.office365.com
    Encryption: SSL
    Port: 587
    Username and From Email Address are the same.
    Username and Password are correct.
    I don’t think it’s an SMTP issue because I’m able to send from that email via SMTP with nodemailer.

    Other issues I had:
    Debug SMTP doesn’t seem to do anything for me. Nothing in the console, nothing on the form. I’m using text confirmation type.
    Also, “test SMTP settings” doesn’t seem to test anything, it just updates the settings. I put in wrong values and it still updated them.

    A (potential?) request:
    Since I haven’t been able to get the plugin to work, I don’t know if it does this already, but I would like to have a reply-to field. Will it use the reply-to field from the notification settings along with the from email address from the smtp settings, or will you have to add a reply-to field setting if I want to be able to set that?

Viewing 2 replies - 16 through 17 (of 17 total)
  • Plugin Author Kevin Pirnie

    (@kevp75)

    Appreciate it @matthart
    Email is always the worst part about managing a site.

    It’s even worse managing email for hosting a site for that matter. (thats what I do for my day job is host a few hundred sites across a few dozen servers, thankfully though we’ve dropped all our email support…)

    Glad to “hear” you did at least get it working locally, and my fingers will stay crossed for you at the hosting level ??

    Thread Starter matthart

    (@matthart)

    For closure’s sake, I’ll share what ended up happening. I contacted our hosting provider and they said they don’t unblock smtp ports on the hosting plan we’re using, but they have a local smtp server. So I added email accounts in our cpanel, which is actually better in the case where we’re only sending emails, because it’s free compared to Office’s 5$ per account, but all our inbound emails will still go to Office. I was then able to setup your plugin with our mail server instead and it worked perfectly right away. So it all worked out in the end.

Viewing 2 replies - 16 through 17 (of 17 total)
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