SMTP stop working (AWS)

  • Resolved mathieupratte

    (@mathieupratte)


    5 months, 1 week ago

    On my blog, I use the YaySMTP plugin to connect my site to AWS SES for receiving some emails. However, recently my SMTP stopped working on the site with the following error code:

    Mailer: Amazon SES
    null

    I tried using four other plugins like FluentSMTP, but it still doesn’t work. I know the problem can’t be my AWS access key and secret key because I have four other sites on ASP.NET, and the mail still works perfectly. It’s only my WordPress site that has stopped working. If you have any ideas, I would appreciate your help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support alina98

    (@alina98)

    Hi @mathieupratte ,

    Thanks for reaching out!

    Can you please reach out to our technical team here so we can check for you:
    https://yaycommerce.com/contact/

    Regards,
    Alina

    Plugin Support mialewp

    (@mialewp)

    Hello @mathieupratte

    Good day!

    After double checking again, it seemed the issue was not caused by a SMTP plugin. Perhaps your registered account caused this.

    Also, please check if you are using two SMTP plugins at the same time, it also can be a potential reason.

    Hope that helps.

    Best regards,

    Mia

Viewing 2 replies - 1 through 2 (of 2 total)
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