• Resolved ehpdesigns

    (@ehpdesigns)


    The plugin used to work like a charm. I just checked out the galleries and noticed that it’s not pulling any images (but it shows the folders the albums are in). I can see the albums/folders when trying to add them to the page but nothing actually comes up.

    I’ve disabled every plugin, etc to make sure there weren’t any conflicts and nothing seems to remedy the issue.

    Any assistance anyone can offer would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    Under Photonic → Settings → Generic Options → Generic Settings, select the options “Include Photonic JS for non-Photonic Images / Videos” and “Force JS in header when possible”

    Thread Starter ehpdesigns

    (@ehpdesigns)

    The first option was already selected. Selected the 2nd option, cleared all site cache, and it didn’t work (which also broke how images were being displayed with the theme on this site so I had to disable it).

    Thread Starter ehpdesigns

    (@ehpdesigns)

    Completely uninstalled/deleted the plugin and reinstalled it and set it all back up and the galleries appear to be showing correctly now.

    Thank you for your assistance and for making such a stellar plugin!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘SmugMug Gallery Displays No Images’ is closed to new replies.