Smugmug no longer working (has worked for over a year)

  • Resolved mike8712

    (@mike8712)


    6 years, 1 month ago

    Thanks for a great plugin, this has worked for us for well over a year, we have not changed anything on the plugin settings, but over this past week or so it stopped working.

    About halfway down the page you see “Mustang Football Photo Gallery” – this is where these photos have always been displayed. Photographer’s smugmug account (https://david-bailey.smugmug.com) was set so the right albums synced, right public settings, etc. We haven’t touched the settings but it just stopped displaying. I can only think maybe the last plugin update might have affected??

    Thanks for the help!

    • This topic was modified 6 years, 1 month ago by mike8712.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    I apologize – there is a bug in the current version. Can you go to Photonic → Settings → SmugMug → Album Thumbnails (with other Albums) → Album sort order and set it to “Last Updated (Descending)”? Let me know if it fixes the issue.

    Thread Starter mike8712

    (@mike8712)

    That’s it, thanks so much! We do often have this “spinning” icon, I wasn’t sure if there was a way to turn this off, I realize it is processing and trying to sync with photos, just wondering if it’s possible to remove this spinning icon box graphic. I assume next update will fix this issue, let me know if we will need to change something after the update.

    [img]https://cdn-std.dprcdn.net/files/acc_73004/7DgbvR[/img]

    Thanks again!!!

    • This reply was modified 6 years, 1 month ago by mike8712.
    Plugin Author Sayontan Sinha

    (@sayontan)

    The spinning icon is deliberate, and if photos are loading it will continue to show. I would advise against trying to turn it off, as it can cause an effect of things suddenly popping into place, or it can show images one way at the beginning and a different way once the page load is complete.

Viewing 3 replies - 1 through 3 (of 3 total)
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