• Resolved Sraointe

    (@shonnathewhite)


    Recently (perhaps since the recent update), Smush has been causing the image carousel at the top of my main page to stretch vertically by about three times its size or more. The carousel also becomes non-responsive. This appears to correct itself when the carousel cycles back to the first image.

    I have re-activated the plug in for the purposes of this topic.

    • This topic was modified 3 years, 3 months ago by Sraointe.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @shonnathewhite

    I hope you are doing good today.

    I visited your home page and the top slider looks responsive on my mobile. It adjusts the height of the slider and images as well.

    Could you share some screenshots of the slider before and after Smush is activated and share it on google drive to dropbox?

    Kind Regards,
    Kris

    Thread Starter Sraointe

    (@shonnathewhite)

    Thanks for your response. (PLEASE SEE ADDITIONAL COMMENT ON THIS THREAD FOR UPDATE AS AFTER I POSTED THIS IT STARTED HAPPENING AGAIN)

    I’ve tested this across multiple machines now and it appears what’s happening is that it’s doing that weird vertical stretch and lack of response when I’m viewing it while logged into WordPress.

    I’ve run Google page speed analytics and this is what I discovered:

    Last night: Google page speed analytics was showing the stretched carousel in its treemap. However page speed rather sucked.

    Today: Google page speed analytics is showing a slight delay of load on the carousel but not the stretch. Page speed is better today but still a bit slow, and I am still getting that stretch when logged into WordPress.

    So it may be partially a server response time issue, though the stretching and lack of responsiveness when logged into WordPress is new.

    I’m providing screenshots regardless, in case you’re curious. Otherwise I think we can close this as it is not having a front facing effect at the moment.

    https://drive.google.com/drive/folders/1iztsUNlrMV-mOs3V4Nt319yNjtmb_7Un?usp=sharing

    • This reply was modified 3 years, 3 months ago by Sraointe.
    Thread Starter Sraointe

    (@shonnathewhite)

    Looks like I lied! It’s happening again.

    Decent Google page speed response, but in the link above I’ve added another file “Treemap 2” which shows the carousel stretching and it appears to be lagging on load. This is happening regardless of being logged in or not.

    The carousel is now showing white for several seconds first.
    If I resize the screen (scroll out) it returns to proper size, but only until the next slide.
    Again, it stops doing it after all slides have gone through.
    I can reproduce this is Edge, Chrome, and IE.

    I don’t know if it’s related, but it appeared to start happening after I updated an image in the carousel (to a smaller size).

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @shonnathewhite,

    I tried testing your site on multiple browsers (Chrome, Edge, IE, Opera, Firefox, Brave) but I couldn’t replicate this issue in any of them I’m afraid, I tried multiple loads in each of them but no luck.

    Can you tell us which screen size do you use so we can see if it could be specific to that?

    Cheers,
    Predrag

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @shonnathewhite,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 5 replies - 1 through 5 (of 5 total)
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