Hi @boletinextra,
Sorry to hear about that. Could you please enable debug mode and check whether it gives further information regarding the issue noticed?
To enable debug mode, open your wp-config.php file located in your root directory, and look for define(‘WP_DEBUG’, false);. Change it to:
define('WP_DEBUG', true);
In order to enable the error logging to a file on the server you need to add:
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
define( 'SCRIPT_DEBUG', true );
After making the above changes, please try to replicate the issue. Once the issue occurs, the related errors will be saved to a debug.log log file inside the /wp-content/ directory.
Please provide these logs in your next reply, so that we can give a closer look. You can find more details about debugging here:
Debugging in WordPress
Please let us know how that goes, have a nice day.
Kind Regards,
Nithin`
