Smush errors

  • Resolved arunbose

    (@arunbose)


    8 years, 4 months ago

    Just installed and I am getting errors when attempting to use Smush.

    On bulk smush — Error posting to API: 500 Internal Server Error

    On manual smush — in addition to some images giving the API error I also encounter: could not find /nas/content/staging/elephantwp/wp-content/uploads/2015/08/ATVs-can-make-your-winter-both-fun-and-productive-_1394_40028263_0_14077143_500-150×150.jpg — this is not the actual image URL.

    Using Offload S3 for image CDN.

    I did look at previous support threads but any resolution of similar issuers did not appear to be public.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @arunbose,

    On bulk smush — Error posting to API: 500 Internal Server Error

    For that I’d need you to contact us via: https://premium.wpmudev.org/contact/

    And the other error:

    On manual smush — in addition to some images giving the API error I also encounter: could not find /nas/content/staging/elephantwp/wp-content/uploads/2015/08/ATVs-can-make-your-winter-both-fun-and-productive-_1394_40028263_0_14077143_500-150×150.jpg — this is not the actual image URL.

    Is the image available on main site? It seems you are running smush on staging site

    Cheers

    Thread Starter arunbose

    (@arunbose)

    @umeshsingla
    Have made contact via website.

    Is the image available on main site? It seems you are running smush on staging site

    Yes running on staging site to test out plugin. Image is on both main and staging.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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