• Resolved blue_life

    (@blue_life)


    HI team
    I’ve been using your plugin for years and love it.
    BUT today I get a very starnge behaviour
    I upload image. Path ok. ex : wp-content/uploads/img.jpg
    I smush image : path gets a double // . EX : wp-content/uploads//img.jpg

    Using latest WP / latest Smushit Version 3.14.1 ( FREE VERSION )

    ** EDIT : I forgot to add that the uploads// double slash is happening in the srcset paths only.
    Original img path is ok.


    Am I the only one ?
    I cannot find the source of this. I did not change any setting.
    I am stumped.
    Thank you for any assistance you can provide.
    Cheers

    • This topic was modified 1 year, 4 months ago by blue_life.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @blue_life

    I hope you are doing well today.

    I have made a test on my lab site with and without CDN/local WebP features enabled and I could not replicate this issue in srcset value.

    Would you please run a conflict test? Please deactivate all plugins except Smush and check if the problem is gone (upload the image again and again to some test post/page). If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019, and see if it works. Before this test, we recommend full site backup or running this test on the staging site.

    Kind Regards,
    Kris

    Thread Starter blue_life

    (@blue_life)

    HI and thank you for your quick reply !

    You’re right, sorry I should have proceed first with this. Disabled plugins was the same //.
    SO Switched to Twenty-Three : The // disappears.
    The guilty is : the theme NEVE. Great one but this is a first.
    Consider my thread closed.
    With my apologies to Smushit team.
    Cheers and happy coding !

    • This reply was modified 1 year, 4 months ago by blue_life.
    Thread Starter blue_life

    (@blue_life)

    ATTN UPDATE : It’s not only NEVE. I just tested on another website I manage ( with another theme – Authentic ) ( and still with Smushit Version 3.13.2?) The same occurs.
    no // before smush
    // after smush

    I’m going crazy.
    What could it be ? I never had that before

    • This reply was modified 1 year, 4 months ago by blue_life.
    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hello @blue_life,

    Thank you for the feedback, I was able to replicate the same issue, which looks like a bug. We have reported this to the developers, so they’ll be looking into this further.

    Since servers and browsers usually treat // as / in URLs, in certain cases it may not be a big issue to leave it as is.

    However, since the affected Smush versions are newer than 3.13.0, you can temporarily install Smush 3.13.0, and use this version for now, until it’s fixed in future releases:
    https://downloads.www.ads-software.com/plugin/wp-smushit.3.13.0.zip

    Please note, that we don’t have ETA for the fix, but you can check the recent changelog on the Development tab for keeping track.

    Best Regards,
    Dmytro

    Thread Starter blue_life

    (@blue_life)

    HI team !
    Wow. I am very happy to read that it’s solved.
    Bugs happen ! no worries,
    I will revert and wait for update.
    Thank you so much for your swift reply !!

    Cheers,

    Thread Starter blue_life

    (@blue_life)

    Hi team
    As per your advice I stick with V 3.13.0.
    Any update on the // bug ? I see updates but no correction in the changelog.
    I would like to be up to date with plugin and be sure that the bug is corrected.
    Thank you !
    BR

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @blue_life

    I’m afraid I don’t have update on that yet. I checked and I see it’s an “active issue” meaning it’s under investigation and there’s no release date/version determined yet.

    Please keep an eye on changelog and once it’s addressed you should see information similar to “FIX: Extra slash characters in scrset…” included in changelog so you’ll know then that it is addressed.

    Kind regard,
    Adam

Viewing 7 replies - 1 through 7 (of 7 total)
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