• Resolved ChriStef

    (@christef)


    Hello,

    NinjaScanner v3.0.1
    07-Nov-20 19:02:44 ERROR Fatal error: Snapshot seems to be corrupted.
    07-Nov-20 19:02:48 INFO Cancelling scanning process

    Again the same problem, but now the work around wont work. Any new ideas?

    /ChriStef.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author nintechnet

    (@nintechnet)

    If the snapshot is corrupted, clear the cache:
    Go to “NinjaScanner > Settings > Advanced Users Settings > Nerds Settings > Run the garbage collector”, check the “Clear snapshot and scan report” box and click “Run it now!”.
    Then, start a new scan.

    Thread Starter ChriStef

    (@christef)

    Thanks for the quick response.

    I did the steps, but the same error. I also tried the manual from FTP folder delete them.

    Any other work around?

    Plugin Author nintechnet

    (@nintechnet)

    After deleting the snapshot, when do you get the error message saying that it is corrupted: immediately when you start the scan, or during/after the scan?

    Thread Starter ChriStef

    (@christef)

    … Just before the end of the scan.

    Plugin Author nintechnet

    (@nintechnet)

    What is your PHP version?

    Try to enable debugging in WordPress:
    1. Edit your wp-config.php
    2. Search for:
    define('WP_DEBUG', false);
    3. Replace with:
    define('WP_DEBUG', true);
    4. Add this line below:
    define( 'WP_DEBUG_LOG', true );
    5. Run a scan.

    The log (if any) will be located in “/wp-content/debug.log”.
    Open it, search for any line that has the “ninjascanner” substring and paste it here.

    • This reply was modified 4 years, 4 months ago by nintechnet.
    Thread Starter ChriStef

    (@christef)

    new version v3.0.2
    log….
    12-Nov-20 19:58:20 INFO Processing step 13/14
    12-Nov-20 19:58:20 ERROR Fatal error: Snapshot seems to be corrupted.
    12-Nov-20 19:58:21 INFO Cancelling scanning process

    Php version = 7.4.12
    [12-Nov-2020 18:22:27 UTC] PHP Notice: Undefined variable: snapshot in …/wp-content/plugins/ninjascanner/lib/scan.php on line 2234

    Plugin Author nintechnet

    (@nintechnet)

    [12-Nov-2020 18:22:27 UTC] PHP Notice: Undefined variable: snapshot in …/wp-content/plugins/ninjascanner/lib/scan.php on line 2234

    This was fixed today:
    1. Download this new file: https://plugins.trac.www.ads-software.com/export/HEAD/ninjascanner/trunk/lib/scan.php
    2. Over FTP, save it to your wp-content/plugins/ninjascanner/lib/ folder to replace the existing one.
    3. Make sure the “Settings > Advanced Users Settings > Always verify NinjaScanner’s files integrity before starting a scan” option is disabled, otherwise the scan will refuse to start.
    4. Start a scan.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Snapshot seems corrupted // v3.0.1’ is closed to new replies.