Snippet info gone with Version8.0

  • Resolved commstrat

    (@comstrat)


    6 years, 3 months ago

    Snippet tab info is a complete blank on upgrading to v8.0. Tried uninstall/re-install, didn’t fix.

    Downgraded to 7.9.1 and snippet info working again.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Michael Ti?a

    (@mikes41720)

    Can you confirm you have WP v4.9.8?

    That sounds like a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for conflicts.
    3. Check for JavaScript errors with your console.

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further

    Thread Starter commstrat

    (@comstrat)

    Yes, that’s possible. No new plugins or code has been added to the site. I can try disabling plugins, as well as try Ver 8 on some other testbed sites.

    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    Please, let us know whether the issue persists after performing the conflict check.

    Plugin Support Jerlyn

    (@jerparx)

    Closed due to inactivity.

Viewing 4 replies - 1 through 4 (of 4 total)
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