Snippet php Ticket count opened by current user

  • Is there a php snippet that shows the count of tickets opened by the currently logged in user ( get_current_user_id() ) ? Example if I opened two support tickets and access the site, this shows me 2. I hope I have been clear. Sorry for my English. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

  • I am also hoping there is an answer to this. A shortcode displaying something like:

    “You currently have XX tickets submitted”

    XX is the number of tickets and would link to the system page. This would only be for logged in users.

    Please let us know if something like this is possible or already available.

    Thanks!

    Thread Starter calle81

    (@calle81)

    @bart412 Yes, it would be perfect.

    For me it would be enough to have only the number XX, because I have to insert it in the menu of my site, next to the “Support” label, to get: Support XX.

    XX is the number of tickets submitted.

    Thanks.

    I switched to freshdesk

    Plugin Contributor Nikhil G

    (@nsgawli)

    Hello,

    Unfortunately, it is not possible to show the count of tickets opened by the currently logged in user using a shortcode.

    • This reply was modified 4 years, 7 months ago by Nikhil G.
    Thread Starter calle81

    (@calle81)

    @nsgawli Thanks for the reply. Isn’t there even a snippet of php code? Is the number of tickets opened by the logged in user not saved anywhere in the database?

    I’m sorry, this feature is important to me ???♂?.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Snippet php Ticket count opened by current user’ is closed to new replies.