Snippets erased

  • Resolved philgreen

    (@philgreen)


    1 year, 8 months ago

    A friend was working on one of the snippets and he reloaded the page, when he did so he got error messages like you would get if the snippet didn’t exist. (undefined variables for name, snippet, device_type, location) the same as you’d get if you set id to 200000 in the URL.

    I looked in the DB and it was gone. Totally disappeared. Any idea what could have caused it?

Viewing 1 replies (of 1 total)
  • Plugin Author DraftPress Team

    (@draftpress)

    @philgreen If your friend experienced the snippets disappearing and receiving error messages similar to when a snippet doesn’t exist, it’s possible that the snippets were unintentionally deleted. If someone clicked on the “delete” option for a snippet, it is permanently removed without an option to recover it through the plugin interface.

    If you have a recent backup of the WordPress database, you may be able to restore it to a previous state where the snippets were still present.

Viewing 1 replies (of 1 total)
  • The topic ‘Snippets erased’ is closed to new replies.