So far – so good

Hey @labrat555

I hope you’re well. Thanks so much for taking the time to share your constructive feedback, it’s much appreciated! We’d like to address each of your points so we can see what can be further improved.

– What i miss is a time stamp of last change to the form in the forms list.

That’s interesting! Could you also share a use case with us for this feature? If Forminator had this feature, how exactly would you use it? Do you have multiple users editing Forminator forms on your site and you want to use it as a log? Understanding your use case would help us decide how that can be solved in the best way possible.

– Rearranging the fields is cumbersome. Much room for improvement here.

Sorry to hear about that! Could you please provide us with additional feedback on how this could further be improved? Any suggestions you may have are welcomed.

– Tried for a future project the PayPal function. Did not really work, need to look into that more.

Sorry to hear about that, that’s definitely something our support team can further check. If you haven’t already, please open a support ticket on our forums here: https://www.ads-software.com/support/plugin/forminator/

Oh, and we are releasing the 1.14.8 version later today which includes some PayPal improvements. So we’d also suggest giving it another try with the latest version.

– As an idea provide a second Data field per item that let the developer transfers the user answer e.g. “Yes, I like the newsletter” into a “1”, which would be easier for transfering the results in the inhouse CRM database.

We hear ya! Though, there might be a way around this by handling this differently. Basically, what you can do here is to use the checkbox field and adding “Yes, I like the newsletter” as the option label and “1″ as the value for that option. So your users would see the label on the front-end and when selected, its value i.e. “1” will be sent to the database and 3rd party itergations.

Could you please give that a go and let us know if it meets your needs?

Looking forward to your reply.
Regards,
Mukul Chawla

• This reply was modified 3 years, 9 months ago by Mukul Chawla.

Dear Mukul Chawla, @mukulchawlaincsub

please find below my comments to your questions.

– What i miss is a time stamp of last change to the form in the forms list.

That’s interesting! Could you also share a use case with us for this feature? If Forminator had this feature, how exactly would you use it? Do you have multiple users editing Forminator forms on your site and you want to use it as a log? Understanding your use case would help us decide how that can be solved in the best way possible.

labrat> Yes, a user log of the forms like date and user. We get emails and whoever has time is fixing requests. So I would now, if someone has already touched the form and hopefully changed thing to the request. I could go to the next “not touched” form and take care of that issue.

– Rearranging the fields is cumbersome. Much room for improvement here.

Sorry to hear about that! Could you please provide us with additional feedback on how this could further be improved? Any suggestions you may have are welcomed.

Labrat> While dragging a field from the bottom to the center of the form (70 plus fields – application form for insurance with calculations) I do not get visual feedback where the insert bar is located. So it is more or less luck where it gets dropped, while you trying to bring a newly requested field into the center of the form.

– Tried for a future project the PayPal function. Did not really work, need to look into that more.

Sorry to hear about that, that’s definitely something our support team can further check. If you haven’t already, please open a support ticket on our forums here: https://www.ads-software.com/support/plugin/forminator/

Labrat> I’l test the functionality first. thank you for the hint.

Oh, and we are releasing the 1.14.8 version later today which includes some PayPal improvements. So we’d also suggest giving it another try with the latest version.

– As an idea provide a second Data field per item that let the developer transfers the user answer e.g. “Yes, I like the newsletter” into a “1”, which would be easier for transfering the results in the inhouse CRM database.

We hear ya! Though, there might be a way around this by handling this differently. Basically, what you can do here is to use the checkbox field and adding “Yes, I like the newsletter” as the option label and “1″ as the value for that option. So your users would see the label on the front-end and when selected, its value i.e. “1” will be sent to the database and 3rd party itergations.

Could you please give that a go and let us know if it meets your needs?

Labrat> I’ve tried that, but since it is a insurance application form, all input is send to the customer via mail. It serves as a report on what he’d seleceted entered in the way it was presented to him. A selected radio button
Option 0: No, I do not want a newsletter = MySQL value 0
Option 1: Yes, I’d like the newsletter to receive bimonthly = MySQL value 8
Option 2: Yes, I’d like the newsletter to receive monthly = MySQL value 4
Option 3: Yes, I’d like the newsletter to receive weekly = MySQL value 1
should give the customer the feedback in the complete sentence as it was presented.
Reading in the mail send to customer the = MySQL values does not make sense to the customer.

I hope this helps clarify my feature list!
All the best and keep up the good work!

labrat

Hey Labrat

Thank you for your detailed response. We really appreciate your feedback.

1. Don’t you think that having to check the form changelog for every request would become a tedious process? I think you should have a better workflow here such as whenever someone works on an email request, once the change is done, it should be updated on the same email thread so everyone knows this is already done. That way, you and your team members won’t have to keep checking the form logs to confirm if it’s already done or not.

2. You’ll be glad to know that we have plans of improving the workflow of inserting fields on the form. Agree that adding new fields at the bottom of the form requires re-arranging the fields which can be a cumbersome process when the form is large. So in the future, we’d allow inserting the fields between the selected fields as well so the new fields are automatically placed where you want them to be. Though, I can’t give you an ETA on this.

3. Sure, please let us know how it goes with your PayPal tests.

4. Thanks for explaining your use case. Agree that such values won’t make sense for the customer. That being said, we actually have plans to show the option labels instead of option values in emails and on the submissions page so users can set the values in a way that works for them(which in your case would be setting them to the required numeric values) but emails/submissions, the option label would be used so you customer still sees “Yes, I like the newsletter” instead of “1”. Hopefully, this feature would solve your use case when it releases.

Regards,
Mukul Chawla

Dear Mukul Chawla,

thank you all for considering my ideas.
Regarding 1
Yes, you are right. We’ve overlooked the already working commucation channel. ??

Regarding 2
Great news! Thank you!

Regarding 3
I’ll keep you posted, unfortunately I’m dealing with something else. As soon as I got some spare time I’ll check on that.

Regarding 4
Great Idea. It is easier to have the option what to show the customer in switch the field than introducing a new field per form item which will be a waist on “memory”.

Thank you again and may the force be with you! Have a great week!

Winni

Hear

Good to hear that you are happy with the suggestions/discussion. I shall follow up when we release the two improvements mentioned in my last reply so you can re-evaluate the plugin rating after that ??

Regards,
Mukul Chawla