So Frustrating

  • All you have to know about how frustrating it is to deal with this company is to go to their own demo site and look at the ticket box on mobile. Looks like crap, can’t update the tickets, “Sold Out” cut off, ticket button text hidden by background color.

    Seemingly no attention to detail.

    On my own site, the latest version is even worse on mobile. Tried to get support but that was another exercise in frustration which got me nowhere. So now I’m paying Modern Tribe for the plugin while using Eventbrite for ticketing and paying them, too. Nice.

    I don’t like leaving negative reviews but I also don’t like how much of my life I’ve wasted trying to get their various plugins to work well and look nice.

    BTW, Modern Tribe, I get that you think we should all just fix everything ourselves with our mad CSS and PHP skills. But, guess what, most of us don’t have those skills. Because we are event creators and not developers by definition. That’s why we buy your plugins!

    • This topic was modified 4 years, 9 months ago by Jan Dembowski. Reason: Deleted link, don't do that here
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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @jmsil Thanks for the review but please keep it to your words here only. No links or links to images. That’s not permitted in reviews and I have removed yours.

    Hey, Jeff from Modern Tribe here — while we’re always bummed to see a lower rating, we appreciate the feedback. Concerns like these help us improve the most and your review here is no exception.

    Admittedly, we’ve run into a handful of style issues/conflicts with various themes since releasing our latest feature for Attendee Registration. I agree that the position we put you in is not ideal at all. I sincerely apologize for what you’ve faced as well as having to get a workaround with Eventbrite.

    We’re currently working on resolving a handful of issues folks have identified and will post an announcement when those ship.

    In the meantime, would you be willing to share which theme you’re using? That will help us dig in a little deeper to get to the bottom of this.

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