So many errors

  • Resolved izzykompleks

    (@izzykompleks)


    6 years, 10 months ago

    I recently migrated a client’s site to a new WordPress installation and saw that the old Jigoshop plugin was deprecated so I deactivated that, and installed the Jigoshop eCommerce plugin as advised. I did the migrator tool, and everything migrated fine – but both the cart and checkout pages aren’t pulling in the header or footer, It’s just a blank page with some form fields that doesn’t load any kind of scripts or sheets and also doesn’t let you proceed to payment at all. https://www.shopsubject2change.com/shopping-cart/checkout/

    You can see the old jigoshop_checkout shortcode in the page template that was there for the previous version of this plugin. Removing that shortcode doesn’t make a difference.

    I noticed that looking at the checkout and cart page code, it says it is using containers with class names such as ‘mobile’. Why is it pulling in template code for mobile when viewing on desktop?

    I then tried to adjust the checkout.php template to include the <?php get_header(‘shop’)?> <?php get_footer(‘shop’) ?> to see if that would resolve the issue – and doing so makes the header/footer show up but the form is STILL broken and doesn’t go anywhere when you enter in information.

    The only page that works correctly is the main product list page:
    https://www.shopsubject2change.com/shop/

    Please help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi
    There might be several reasons behind this – first of all, did you – prior to the migration – check out the migration info tab in Jigoshop 1.x? You should have a list of template overrides there.

    Secondly – if your theme was customized to work with Jigoshop 1.x (and thus used some of Jigoshop 1.x’s functionality) this functionality will not work in Jigoshop eCommerce – it’s a different product after all.

    Please contact our support department ([email protected]), so that they provide you with the help needed.

    Thread Starter izzykompleks

    (@izzykompleks)

    Thanks, this is now resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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