So S , , L , , , O , , ,W , , ,

Just checked the ONE optimised image, and there’s a label saying ‘optimize 7 missing thumbnails’.

No doubt the rest of my media gallery will have the same statement.

So the second question is: Why is Imagify so slow when it doesn’t optimize an image and it’s thumbnails properly, correctly and completely?

I have the same problem. In addition, it did not convert images to webp format. More than 7 hours ago, I started optimize and after 7 hours I have reached now 9%. I posted my problem here and there was no response to it either.

• This reply was modified 6 months, 2 weeks ago by maxpalnet.

Ok then @maxpalnet lets see what they say now that two people have the same problem.

Those five images have finally optimised – so now it’s time to cancel my account and go elsewhere.

Hey everyone,

Thanks for your patience as we were not available during the weekend.

Optimization can be slow in some cases and here are the most common reasons so it might be good to check them and see if it could be the cause:

• low timeout and memory limits. Values less than 300 for timeout and 256M for Memory might be too low, especially if you have a lot of thumbnails (10+)
• Imagick module can slow down the process so it might be good to replace it with GD, which is usually also installed by default
  
  

? Install our Don’t Use Image Magick helper plugin to have your server use an image manipulation module called GD, as when Imagick is used, it can sometimes make optimization very slow or not work well (works simply by activating).

? Add the following to your wp-config.php file (before the “That’s all! Stop editing…” message) to increase the amount of memory and time available for image optimization (this can be a larger number if your host/server will allow):

define( 'WP_MEMORY_LIMIT', '256M' );
set_time_limit(0);

If the above does not resolve your issue, you can install our Imagify Tools plugin, which we have developed to offer more in-depth information about any issues that could be occurring.

Once installed, go to Imagify Tools > Infos, and let us know if any of the settings are highlighted in red and what error messages are being displayed. Screenshots would be appreciated, if possible. Once we have this information we may be able to offer better advice on how to fix your issue.

Best Regards,
Marko

Hi @wp_media

Sorry, but as mentioned earlier, I’ve closed my account and walked out.

Some pretty lame excuses above, aren’t there?

They’re akin to WP Rocket’s excuses for making my website take over ten seconds to load a page.

I did use Imagify a couple of years ago with none of the above problems, but this new version is awful.

Hello,

I’m sorry to see you go, but I respect your decision. We strive to provide the best service possible, and I apologize if we fell short of your expectations this time. Your feedback is valuable to us, and we will use it to improve our services.

If you decide to give us another chance in the future, we would be happy to assist you.

Best Regards,
Saransh