So so app & after sales service is not so good either

  • fwaddden

    (@fwaddden)


    5 years ago

    If you buy this app, it’s deceiving that once you buy it, after 1 year, it comes back to say you have to buy another year. What a rip-off. If you don’t decide to pay for another year, the app keeps giving you an update alert.
    EXTREMELY ANNOYING!!!!!

    Will NEVER buy anything from this vendor again!!!!!

    unHappy camper here. ??

    It’s a CRAP app and customer service is absolutely terrible.
    Do *NOT* use this addon for wordpress.

    • This topic was modified 5 years ago by fwaddden.
    • This topic was modified 5 years ago by fwaddden. Reason: Added keywords, review tags and about customer service
    • This topic was modified 5 years ago by Jan Dembowski. Reason: Deleted "keywords"
Viewing 6 replies - 1 through 6 (of 6 total)
  • Jafor Ahmed

    (@jeffdunham)

    Hello There,
    The business model cannot be sustainable without the license renewal. But thinking about users who love lifetime license we introduced lifetime license plan which you can find here https://wpmanageninja.com/downloads/ninja-tables-pro-add-on/

    And if you don’t renew after one year you still can use the product, just the update will be unavailable.

    This licensing model is also followed by thousands of theme & plugin developers including Elementor, Astra Theme, GeneratePress Theme, Thrive Architect…

    Our support is also considered one of the best in the industry. Don’t know why you feel terrible! Let me know if I can assist you with any issue.

    Have a great day!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @techjewel Why did you report this review?

    Plugin Author Shahjahan Jewel

    (@techjewel)

    Hello @jdembowski
    I think it’s personal attack and it’s about the pro version renewal. Please check the tags the user used for this review.

    That’s why I have reported it. Please let me know if I am wrong about it.

    Thanks

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I think it’s personal attack and it’s about the pro version renewal. Please check the tags the user used for this review.

    That’s why I have reported it. Please let me know if I am wrong about it.

    You’re wrong about it. Sadly, we see a lot of personal attacks. This doesn’t cross the line though it’s close.

    But I’m removing something from the review that’s just silly.

    *Drinks coffee*

    @fwaddden Cut out that keyword nonsense. You can use your words only, playing games like that isn’t appropriate and I have removed that part and made a note of it for the other moderators.

    Thread Starter fwaddden

    (@fwaddden)

    A personal attack?

    That’s the problem with today’s society.
    Everything is a personal attack. One does not have a right to their
    own personal opinion?

    That’s why there’s Coke, that’s why there’s Pepsi.
    Some people like Coke. Some people like Pepsi.
    People have different preferences and we just don’t like this app.
    Different preference.
    So, a different preference, is one’s own opinion.

    Which it seems in today’s society it’s a personal attack.

    Anyway, we are DONE. No more reply or response from us.

    @fwaddden agree.. Plugin is garbage…

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘So so app & after sales service is not so good either’ is closed to new replies.