So why doesn't my password reset work or send me an email?

  • I’m trying to reset my password for another www.ads-software.com account I set up for my WordPress plugin and I tried about 5 times and I never get an email with instructions to reset the password.

    I emailed [email protected] but still haven’t heard back. Has anyone done this yet / if so how long did it take?

    Thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)

  • For reasons uknown, I think a lot of places see the WordPress emails from this site as spam at the mail server level. I have a popular service (Road Runner) and I tried everything and could not get my password sent to me. A moderator/admin had to manually change my email for the forums to my gmail account. After that, all was good. I suspect you’ll get an email from them and then I suggest you giving them a different email address and see if that works.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    What’s the other account?

    What moderator/admin? With WordPress, or your host service?
    I’m lost.
    I’ve tried about 20 times in past 2 hours, checked all spam boxes, and WordPress just does not send me the reset password email.
    I can’t seem to login anywhere. Catch22 it seems to tell me to fix this I should login!

    How to get WordPress support?
    I don’t mind paying if I can get my jolly website going please!

    @ktsuaveco: Please post your own topic. Or try https://jobs.wordpress.net/
    Topic now closed as per the Forum Rules

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘So why doesn't my password reset work or send me an email?’ is closed to new replies.