• A customer placed an order in my store, but when I try to generate the label the system returns this ERROR:

    SOAP-ERROR: Encoding: object does not have ‘countryCodeOrigin’ property

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  • Plugin Author Saleem Summour

    (@sal4sup)

    Hi @odelucas ,

    Could you please check if the product in the order has a value set for “Country of Manufacture (DHL)”? If it does, kindly try regenerating the label. Additionally, please ensure the plugin is updated to the latest version.

    If the issue persists, please share the log file with us for further analysis. You can find it here:

    • WooCommerce > Status > Logs > DHL

    Once located, please send the log file to [email protected].

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